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Current version by: oldturkey03 (vote details) ,

Title:

Power button stuck, phone won't turn on or charge

Text:

The replacement for this phone is currently in the mail but I am really hoping to get this one working for an hour just to get the pictures etc.. off. The power button is stuck down without any event (being dropped) triggering it. I took the thing apart and the actual little white button will not click anymore like the volume ones do. When plugged in, the red LED does not appear and it doesn't charge. If I take the battery out and put it back in the samsung logo pops up for about 2 seconds then the screen goes black again. Same scenario when plugged into the computer or wall except it is the charging logo. My computer does not register it as being connected. I've tried every combination of buttons recommended to me but it doesn't respond to any type of reset. I've also tried using someone else's battery which did not do anything.  I'm avoiding taking the power button off because insurance does require you to send in the old phone and I don't want any charges for my handiwork.

Device:

Samsung Galaxy S4

Status:

open

Accepted Answer:

+210152

Original post by: Laura ,

Title:

Power button stuck, phone won't turn on or charge

Text:

The replacement for this phone is currently in the mail but I am really hoping to get this one working for an hour just to get the pictures etc.. off. The power button is stuck down without any event (being dropped) triggering it. I took the thing apart and the actual little white button will not click anymore like the volume ones do. When plugged in, the red LED does not appear and it doesn't charge. If I take the battery out and put it back in the samsung logo pops up for about 2 seconds then the screen goes black again. Same scenario when plugged into the computer or wall except it is the charging logo. My computer does not register it as being connected. I've tried every combination of buttons recommended to me but it doesn't respond to any type of reset. I've also tried using someone else's battery which did not do anything.  I'm avoiding taking the power button off because insurance does require you to send in the old phone and I don't want any charges for my handiwork.

Device:

Samsung Galaxy S4

Status:

open