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Current version by: rj713, osvaldo, and oldturkey03 (vote details) ,

Title:

iPod shows Error code 1415 in itunes after attempted restore

Text:

Hi,

I have replaced the front and back housing on a fully working iPod 30gb video. After being put together, The trouble is when I try and restore, I get the ''Your iPod cannot be restored error code 1415. also sometimes when I try and restore it freezes the computer, till I remove it from the computer. I have tried everything, resetting the iPod, forcing it into disk mode etc etc to no avail. Help would be appreciated as this is for a customer ;-( and I have never had this before thanks

Device:

iPod 5th Generation (Video)

Status:

open

Accepted Answer:

20200

Edit by: rab777hp ,

Title:

iPod shows Error code 1415 in itunes after attempted restore

Text:

Hi,

I have replaced the front and back housing on a fully working iPod 30gb video. After being put together, The trouble is when I try and restore, I get the ''Your iPod cannot be restored error code 1415. also sometimes when I try and restore it freezes the computer, till I remove it from the computer. I have tried everything, resetting the iPod, forcing it into disk mode etc etc to no avail. Help would be appreciated as this is for a customer ;-( and I have never had this before thanks

Device:

ipod video 30gbiPod 5th Generation (Video)
ipod video 30gbiPod 5th Generation (Video)

Status:

open

Original post by: david ,

Title:

iPod shows Error code 1415 in itunes after attempted restore

Text:

Hi,

I have replaced the front and back housing on a fully working iPod 30gb video. After being put together, The trouble is when I try and restore, I get the ''Your iPod cannot be restored error code 1415. also sometimes when I try and restore it freezes the computer, till I remove it from the computer. I have tried everything, resetting the iPod, forcing it into disk mode etc etc to no avail. Help would be appreciated as this is for a customer ;-( and I have never had this before thanks

Device:

ipod video 30gb

Status:

open