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Original post by: Kriss Morton ,

Text:

I contacted Samsung in a shout-out over Twitter and within 15 minutes I had an answer and after telling them what the deal was I had a UPS shipping label and they ended up replacing the whole rig. Don't sell them short just because of a small thing which ended up swamping them with complaints. I was pretty ticked off until in under 30 minutes and 5 days later my phone was perfect and replaced!

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