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Original post by: Rany ,

Text:

I assume it's a cable with USB tip on one end and multiple tips on the second end?

If yes, those will usually allow you to charge at best. Sometimes not even, if they are really poor quality.

I advise you to use a dedicated known good cable (original or at least a good quality copy) if you want to sync your phone. Also make sure you have the latest iOS on your iPhone and the latest iTunes on your computer.

Other things could be causing this, but the above are the most obvious/easy/straightforward that you can start with.

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