Original post by: Gary

Text:

First step is to see if it will print a test page

Go to Start, settings, printers. Right click on the printer, properties, print test page.

If that doesn't work there should be a head cleaning option in properties that will make it clean the print heads.

Next would be to make sure the contact points are clean, take a q-tip and some rubbing alcohol and dab the contact points to ensure they are clean.

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open