Current version by: Walter Galan

Title:

Text:

I haven't used my printer for some time so the cartridges had dried up. I was advised to soak the black cartridge in warm water for a few minutes which I did. It still didn't work when I reinserted it so I bought a full, new set of cartridges (not Brother!). The other colours are fine but the black won't print at all, not a glimmer.

Brother have said they can't help because I haven't used there cartridges.

Is it time to throw it away?

Any advice will help  - thanks you

Device:

Status:

open

Original post by: Christine Hurst

Title:

Black ink won't print

Text:

I haven't used my printer for some time so the cartridges had dried up. I was advised to soak the black cartridge in warm water for a few minutes which I did. It still didn't work when I reinserted it so I bought a full, new set of cartridges (not Brother!). The other colours are fine but the black won't print at all, not a glimmer.

Brother have said they can't help because I haven't used there cartridges.

Is it time to throw it away?

Any advice will help  - thanks you

Device:

Brother Printer MFC 255CW

Status:

open