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Current version by: John ,

Title:

Screen locked and facory reset not working?

Text:

I purchased a galaxy tab off someone on craigslist and when i turn the device on it pulls up a screen lock with pin code and now i can not get ahold of the person that i bought it from (facepalm i know). I tried to follow the factory reset and when i power it on and hold down the volume up it just sends me to the home screen instead of the menu. Any other advice?

Device:

Samsung Galaxy Tab 3 8.0

Status:

open

Accepted Answer:

168071

Original post by: John ,

Title:

Screen locked and facory reset not working?

Text:

I purchased a galaxy tab off someone on craigslist and when i turn the device on it pulls up a screen lock with pin code and now i can not get ahold of the person that i bought it from (facepalm i know). I tried to follow the factory reset and when i power it on and hold down the volume up it just sends me to the home screen instead of the menu. Any other advice?

Device:

Samsung Galaxy Tab 3 8.0

Status:

open