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Current version by: Joss ,

Text:

visible screen and touchscreen are 2 different screens
 
so your touch is working ok but

lcd
lcd screen is broken and needs replacement
so your touch is working ok but

lcd
lcd screen is broken and needs replacement
 
there might be loose ribbon cable somewhere but most likely you have to get new screen

Status:

open

Original post by: Joss ,

Text:

visible screen and touchscreen are 2 different screens

so your touch is working ok but

lcd screen is broken and needs replacement

there might be loose ribbon cable  somewhere but most likely you have to get new screen

Status:

open