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Current version by: jsaint ,

Text:

q: what happened to it before it shut off?
 
Q:was it dropped? is the casing cracked in such a way as to the battery not making contact internally?
 
do you have another phone like it that you can swap the battery and or charger on?
 
if not, do you have a way to see if the battery is getting charged or is charged at all? such as a meter or test light?
== Update ==
 
if your batt is charged and you tried swapping it for another one(and your battery works on the other phone) AND its still not working....
 
check the battery connectors (on the phone) make sure they are not broken or corroded.
 
check the pins in the plug where the charger plugs in- make sure they are not shorted(touching or bent).

Status:

open

Original post by: jsaint ,

Text:

q: what happened to it before it shut off?

Q:was it dropped? is the casing cracked in such a way as to the battery not making contact internally?

do you have another phone like it that you can swap the battery and or charger on?

if not, do you have a way to see if the battery is getting charged or is charged at all? such as a meter or test light?

Status:

open