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Current version by: oldturkey03 (vote details) ,

Title:

Epson Printer NX510 Error message: "A printer error has occurred..."

Text:

I got this error message when I turned my printer on:  "A printer error has occured. Turn off the printer, then press On button to turn On. See your documentation".

I did take a look and they say to verify there is no paper jam, which is the case here and then to call the Epson support centre, what I did.

The answer I got from the guy I spoke to is to send it to an authorized repair centre as there is nothing he could do over the phone. It seems it is a mechanical problem, but I wondered how much the repair will cost (probably more than what I paid for the printer...), so the technician offered me a big $30 discount to buy a new printer on their website...

Did someone get the same problem and fixed it? If yes could you please tell me what you did?

Many thanks in advance

Device:

Epson Printer

Status:

open

Accepted Answer:

239307

Edit by: Sam Goldheart ,

Title:

ErrorEpson Printer NX510 Error message: "A printer error has occured. Turn off the printer, theoccurred..."
ErrorEpson Printer NX510 Error message: "A printer error has occured. Turn off the printer, theoccurred..."

Text:

I got this error message when I turned my printer on:  "A printer error has occured. Turn off the printer, then press On button to turn On. See your documentation".

I did take a look and they say to verify there is no paper jam, which is the case here and then to call the Epson support centre, what I did.

The answer I got from the guy I spoke to is to send it to an authorized repair centre as there is nothing he could do over the phone. It seems it is a mechanical problem, but I wondered how much the repair will cost (probably more than what I paid for the printer...), so the technician offered me a big $30 discount to buy a new printer on their website...

Did someone get the same problem and fixed it? If yes could you please tell me what you did?

Many thanks in advance

Device:

Epson Printer NX510
Epson Printer NX510

Status:

open

Original post by: JLB ,

Title:

Error message: "A printer error has occured. Turn off the printer, the

Text:

I got this error message when I turned my printer on:  "A printer error has occured. Turn off the printer, then press On button to turn On. See your documentation".

I did take a look and they say to verify there is no paper jam, which is the case here and then to call the Epson support centre, what I did.

The answer I got from the guy I spoke to is to send it to an authorized repair centre as there is nothing he could do over the phone. It seems it is a mechanical problem, but I wondered how much the repair will cost (probably more than what I paid for the printer...), so the technician offered me a big $30 discount to buy a new printer on their website...

Did someone get the same problem and fixed it? If yes could you please tell me what you did?

Many thanks in advance

Device:

Epson Printer NX510

Status:

open