iFixit - Answers With Device "iPhone 13"

iPhone 13: I cloud look activation

Sun, 06 Sep 2026 16:39:39 -0700

how to remove I cloud activation lock.

⟐ Answered September 06, 2026 at 16:39 MST

iPhone 13: Why is a purple line on my screen 24 hours after a battery change?

Sun, 06 Sep 2026 14:08:40 -0700

Hello all! As the title suggests, a vertical purple line randomly showed up on my iphone 13 screen over 24 hours after a battery change. The line is at the very very edge of my screen, touching the bezel. The line showed up sometime during when I was sleeping, I noticed it when I woke up and checked my phone. The battery I used was an oem iphone 13 battery off ebay that was advertised and shown in my settings to be 100% maximum capacity, and it definitely lasts a lot longer than my old battery. I did drop my phone once during the period after I changed the battery and closed up my phone to now, but that's not when the purple line showed up. I haven't dropped it into water and did not use isopropyl alcohol anywhere near the screen during repairs in fear of damaging it (that happened on an older phone I was trying to fix, I got alcohol into the screen on accident when dealing with removing the gasket gunk). I did wipe my phone off with it some hours after it was closed up, but had put it on a paper towel and did not spray directly onto the screen and started with wiping my case off first so it wouldn't have as much on it when I got to the screen. Everything looked sealed up pretty good and I did apply pressure on the edges of the screen for a little bit to hopefully get the new gasket to stick good to the screen/have the screen sealed as good as possible. Could I have pressed too hard? Why did the line only show up now?

I managed to open my phone up again and tried unattaching then reattaching the two cables that connects the screen to the phone, but no luck, the purple line is still there (yes, I did try restarting before opening the phone up). I'm not sure if this has anything to do with it (I would assume not) but i'm on ios 18.5. Please help!

⟐ Commented September 06, 2026 at 14:08 MST

iPhone 13: My iPhone 13 goes Greenscreen.

Tue, 01 Sep 2026 11:27:05 -0700

My IPhone 13 suddenly goes to green screen. And stuck, I tried the volume and power button for reset but its not working and not showing anything

⟐ Answered September 01, 2026 at 11:27 MST

iPhone 13: Phone overheating causing bugs.

Sun, 30 Aug 2026 12:50:10 -0700

My phone gets rather hot, not to the point of the heat warning popping up, but when listening to music via Bluetooth the song keep jittering or proceeds to skip the song. Also when on a phone call sometimes it glitches out and makes the weird dududududuududu noise and I can hear the person in the next end or they can’t hear me. I have realized the call not glitches out when a picture is taken or I load up a game app. I told this to my local phone fixers and they said it was the battery, so they changed the battery for me, yet same problem the back of the phone isn’t as hot but the side get really hot and the music keep jittering and the phone keeps bugging on calls and lags a lot. Someone please help.

⟐ Answered August 30, 2026 at 12:50 MST

iPhone 13: My phone has two green lines at the top of the screen.

Thu, 27 Aug 2026 23:52:20 -0700

why..My phone has two green lines at the top of the screen

⟐ Answered August 27, 2026 at 23:52 MST

iPhone 13: My silent mode switch doesent click anymore when switched

Wed, 26 Aug 2026 06:57:24 -0700

My iPhone 13 silent mode switch doesent do the clicky sound and doesent move as smoth as it used to be like an hour ago i tried to clean the space and move it and it still doesent help (maybe i just dont know how to clean it properly?)

The switch still moves but its harder and it doesent click when u switch it like it does normally

iPhone 13: fixing my iPhone 13 screen I managed to break this clip at the top

Tue, 25 Aug 2026 10:16:59 -0700

⟐ Answered August 25, 2026 at 10:16 MST

iPhone 13: I need my front camera replaced and my screen

Sun, 23 Aug 2026 02:36:05 -0700

Lost my phone found it,it got ran over needs front camera replaced along with Face ID along with the screen being replaced back glass and back camera and or back glass on camera my question is how much would that run me

⟐ Answered August 23, 2026 at 2:36 MST

iPhone 13: NFC ANTENNA? Apple Pay and tap not working.

Fri, 14 Aug 2026 03:31:37 -0700

Hey guys,

My Apple Pay has not worked at all. No card machine will recognise my device is there, it worked once since this happened, but not again.

An airtag type device used called 'squid' for tracking loyalty payments which also uses NFC (I assume) also would not recognise the phone. This makes me think there is a hardware issue with something, and not an Apple Pay problem. I deleted and put all my cards back on but the different pay terminals, and this squid tap loyalty thing still didn’t recognise my phone.

So, after seeing somethings about possibly loose NFC antenna plate, or something like that, does anyone have any insight?

Or links to a guide i might use to open up the back of the iPhone, locate the plate and NFC antenna, and check if there is anything out of place from a drop potentially?

⟐ Commented August 14, 2026 at 3:31 MST

iPhone 13: iPhone 13 power button not working after cleaning and case removal

Tue, 11 Aug 2026 09:42:56 -0700

The power button (side button) on my iPhone 13 is completely not working and I have already tried removing the case, cleaning around the button for debris, and checking for software issues. The physical button does not click or respond at all, and none of the basic troubleshooting steps worked. What are my options to repair or replace it?

⟐ Answered August 11, 2026 at 9:42 MST

iPhone 13: Proximity sensor repair guide, cost and problems it can lead

Mon, 03 Aug 2026 19:09:53 -0700

What problems can a bad proximity sensor cause to an iPhone 13

⟐ Answered August 03, 2026 at 19:09 MST

iPhone 13: Face ID not recognizing my face

Sat, 25 Jul 2026 12:45:36 -0700

I tried to reset the facial recognition through settings but it still isn’t working. How do I fix it?

iPhone 13: Post battery replacement verification and charging

Fri, 24 Jul 2026 15:09:08 -0700

I replaced battery replacement for my iPhone 13 and I have recalibrating it 2 times but my phone still tells me that the battery is unverified and an unknown part.
It also takes about 2 hours for it to go from 24 percent to 80.

I don't know if there is a way I could fix this because this is my first time handling an iPhone replacement and I'm afraid I messed up and have to get a new phone.

⟐ Commented July 24, 2026 at 15:09 MST

iPhone 13: How do I get my phone to stop glitching when ever I turn it on?

Fri, 24 Jul 2026 03:37:32 -0700

Every time when I turn on my phone it has like a green screen then it works perfectly fine but I dropped it on hard floor so that’s the reason

⟐ Commented July 24, 2026 at 3:37 MST

iPhone 13: Garbled words when calling a person and they answer the phone.

Tue, 21 Jul 2026 08:13:13 -0700

When making a phone call, the person's words on the other end of the conversation are garbled. I can hear them but the words are scrambled.

⟐ Commented July 21, 2026 at 8:13 MST

iPhone 13: My volume down botton is not working

Mon, 20 Jul 2026 11:38:09 -0700

the volume down button is not coming back up and it is stuck

⟐ Answer edited July 20, 2026 at 11:38 MST

iPhone 13: I phone 13 display problem

Wed, 08 Jul 2026 11:28:59 -0700

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iPhone 13: iPhone 13 says unavailable because of ttoo many pass word attempts

Mon, 29 Jun 2026 19:41:38 -0700

How to fix iPhone 13 when it says unavailable because of too many password attempts and locked out now

⟐ Answered June 29, 2026 at 19:41 MST

iPhone 13: My I phone 13 say camera is not recognized?

Wed, 24 Jun 2026 12:11:10 -0700

⟐ Commented June 24, 2026 at 12:11 MST

iPhone 13: iPhone 13 Screen Issue: Horizontal Multi-Coloured Lines

Mon, 22 Jun 2026 08:03:33 -0700

I recently encountered a sudden issue with my iPhone 13 display — banded horizontal, multi-coloured lines appeared across the entire screen, making it difficult to read and use. There were no prior software updates or major changes, and I’ve always handled the phone carefully, using a screen protector and case for protection. The only unusual behaviour I noticed beforehand was the screen occasionally flashing on and off late at night, which I initially assumed was a missed notification. In hindsight, it seems like an early sign of screen failure.

After the issue appeared, I contacted Apple Support, who advised me to perform a hard reset. When that didn’t help, I took the device to my local Apple Authorized Service Provider (AASP). They ran diagnostic tests, including multiple reboots, but the horizontal lines persisted. Their diagnosis: a faulty display assembly. Unfortunately, since my device was out of warranty, the repair quote was an outrageous $456.57 USD!

I reached out to Apple again, expressing concerns over the excessive cost, but was told there was nothing they could do and that I should consider buying a new phone.

After looking into this issue further, I found numerous reports from other users experiencing the exact same problem:

These are just a few examples — there are many more similar cases.

I still have much older iPhone XR units that have never had any screen issues to this day. Given how widespread this problem appears to be, is there any way to push Apple to acknowledge this as a manufacturing defect rather than an expensive out-of-warranty repair?

Any advice or shared experiences would be greatly appreciated!

⟐ Commented June 22, 2026 at 8:03 MST