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<title><![CDATA[iFixit - Answers With Device &quot;Storage&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Storage/All?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Storage&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Mon, 01 Jun 2026 23:28:20 -0700</pubDate>
<item>
<title><![CDATA[WD 4TB My Passport Portable: My barely used WD 4 TB My Passport Ultra spins up up then down]]></title>
<description><![CDATA[<p>Based on a suggestion in this forum I twisted my hard drive drive with some rotation in the air. This knocked it out of the 16 clicks then shutoff problem which I was having. Now I'm faced with the issue of the drive spinning up for a few seconds, followed by spinning down the next few subsequent seconds. All the while the white power light is on. I'm unsure what's happening. Any help is greatly appreciated. Also worth noting, it doesn't show on my pc when connected, neither mac nor windows, at any point</p>

<p>⟐ Edited by author June 01, 2026 at 13:06 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/957820/My+barely+used+WD+4+TB+My+Passport+Ultra+spins+up+up+then+down</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/957820</guid>
<pubDate>Mon, 01 Jun 2026 13:06:58 -0700</pubDate>
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<item>
<title><![CDATA[hard drive: Recommendations for where to shred a hard drive?]]></title>
<description><![CDATA[<p>I have a small stack of dead hard drives I'd like to have shredded.  I've found a few places online that provide that service, but the best quote I got was $10 a drive.  I'm curious if anyone has any recommendation of anyone who provides the same service for a cheaper price.</p>

<p>(And I know I could just drill some holes in the drives, which is what I may end up doing, but I like the idea of total information destruction that shredding provides and I like the idea that they'll recycle the remains properly afterwards.)</p>

<p>⟐ Answered May 28, 2026 at 11:26 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/5123/Recommendations+for+where+to+shred+a+hard+drive</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/5123</guid>
<pubDate>Thu, 28 May 2026 11:26:30 -0700</pubDate>
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<item>
<title><![CDATA[Solid State Drive: SSD Suddenly Stopped Working.]]></title>
<description><![CDATA[<p>So, upon restarting my laptop, my 2.5&quot; TeamGroup 2TB SSD stopped showing up. It wasn't showing in the BIOS or Windows. Later it started showing up as an unknown device in Windows, and still not at all in the BIOS.</p>

<p>I popped it open to have a look, and the only think I saw that looked out of order were these semi transparent things. They look cracked.</p>

<p>What are these, and could they have caused the problem?</p>

<p>They look like fuses to me, and they are non conductive. There's absolutely no conductivity through them. Just OL with a multimeter.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/1dIXbD6sTZK232sB.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/1dIXbD6sTZK232sB.huge&quot;, '', 'width=900,height=1200')" /></div>

<p>⟐ Answered May 27, 2026 at 16:35 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/925690/SSD+Suddenly+Stopped+Working.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/925690</guid>
<pubDate>Wed, 27 May 2026 16:35:54 -0700</pubDate>
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<item>
<title><![CDATA[2.5" Toshiba SATA Hard Drive: Why is my hard drive not working if I try to change it to basic]]></title>
<description><![CDATA[<p>It says an I/O error</p>

<p>⟐ Answered May 27, 2026 at 9:31 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/933155/Why+is+my+hard+drive+not+working+if+I+try+to+change+it+to+basic</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/933155</guid>
<pubDate>Wed, 27 May 2026 09:31:19 -0700</pubDate>
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<item>
<title><![CDATA[WD blue Hard Drive: My HDD isn't spinning, making a sound, or lighting up when plugged in]]></title>
<description><![CDATA[<p>So I noticed my storage and applications and files all gone after the New Years, apparently the blank folder since December 2025 was a tall tell sign that the drive stopped working after I switched to a lower voltage charger since my old original one broke. I since then bought a new SATA cable and new charger but still nothing. I also tested out a external HDD drive cable to check if it worked, but still nothing. I don't have enough money to get it fixed by a specialist so I'm wondering if I can fix it myself?</p>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_05_24_Num_26" class="header">Update (05/24/26)</h3></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/w1KQKMuPBiXH4iVw.standard" width="175" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/w1KQKMuPBiXH4iVw.huge&quot;, '', 'width=931,height=1200')" /></div>

<p>Here's a Pic, I've been trying to see if it'll spin when connected to a wall but so far, nothing.</p>

<p>It's an internal HDD so idk if it was a good or bad idea to remove it from my laptop. I got it around the beginning of the pandemic. So 2020 or 2021.</p>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_05_24_Num_26_1" class="header">Update (05/24/26)</h3></div>

<p>Here's the 2 pictures. Is a bad controller board fixable at home?</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/MXiD341uPx134W4G.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/MXiD341uPx134W4G.huge&quot;, '', 'width=900,height=1200')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/R1GWdCSRn1p4jHbr.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/R1GWdCSRn1p4jHbr.huge&quot;, '', 'width=900,height=1200')" /></div>

<p>⟐ Commented May 24, 2026 at 10:42 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/956461/My+HDD+isn&#039;t+spinning,+making+a+sound,+or+lighting+up+when+plugged+in</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/956461</guid>
<pubDate>Sun, 24 May 2026 10:42:06 -0700</pubDate>
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<item>
<title><![CDATA[Western Digital My Book: Blue Screen of Death]]></title>
<description><![CDATA[<p>Have a 3TB My Book, has been working fine, then all of a sudden as soon as it is plugged in i crashes my system and gives the Blue screen of Death.</p>

<p>Have tried it on other systems and it does the same thing.</p>

<p>Really need help</p>

<p>⟐ Answer edited May 22, 2026 at 15:03 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/163486/Blue+Screen+of+Death</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/163486</guid>
<pubDate>Fri, 22 May 2026 15:03:04 -0700</pubDate>
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<title><![CDATA[External Storage: How to disassemble my external hard drive]]></title>
<description><![CDATA[<p>Hi everybody, I need your help to disassemble my Verbatim Store 'n' Save SuperSpeed USB 3.0 4Tb Desktop external hard drive because I dropped it from half meter high and now it doesn't work. It makes some noises like if it's trying to read and the sistem doesn't recognize it. I want to open it to see if I can do anything to solve the problem.</p>

<p>Thanks everybody and keep it up!</p>

<p>The model is: 47674</p>

<p>Here some images taken from the Verbatim webpage:</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/OkPoJTPWPJNcixsL.standard" width="225" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/OkPoJTPWPJNcixsL.full&quot;, '', 'width=1000,height=1000')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/34CHISgiu4WGQyGA.standard" width="225" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/34CHISgiu4WGQyGA.full&quot;, '', 'width=1000,height=1000')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/PTVQdCejCJwE4uiF.standard" width="225" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/PTVQdCejCJwE4uiF.full&quot;, '', 'width=1000,height=1000')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/Wj623yPACAMDDADq.standard" width="237" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/Wj623yPACAMDDADq.full&quot;, '', 'width=1000,height=953')" /></div>

<p>⟐ Commented May 21, 2026 at 11:55 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/224285/How+to+disassemble+my+external+hard+drive</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/224285</guid>
<pubDate>Thu, 21 May 2026 11:55:22 -0700</pubDate>
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<title><![CDATA[Seagate Technology Hard Drive: hard drive not make partition]]></title>
<description><![CDATA[<p>My harddrive health show 9% only and also window is not install and also not make partition and show error</p>

<p>⟐ Answered May 16, 2026 at 10:04 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/955334/hard+drive+not+make+partition</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/955334</guid>
<pubDate>Sat, 16 May 2026 10:04:23 -0700</pubDate>
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<title><![CDATA[Toshiba External HDD: Toshiba external hard drive DTP110]]></title>
<description><![CDATA[<p>My Toshiba external hard drive when it's plugged in it says it can't be accessed because the parameters are bad or something I know that all my files are still on there I just can't access the drive I don't want to lose any of the stuff I have on it and curious as to how to get it off or how to repair the drive</p>

<p>⟐ Answered May 13, 2026 at 11:04 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/930795/Toshiba+external+hard+drive+DTP110</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/930795</guid>
<pubDate>Wed, 13 May 2026 11:04:22 -0700</pubDate>
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<title><![CDATA[Western Digital Caviar Blue WD2500AAKX: I want to recover data from hard disk]]></title>
<description><![CDATA[<p>I want to recover data from the hard disk but the problem is it can't detect in pc</p>

<p>⟐ Answered May 13, 2026 at 7:37 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/834082/I+want+to+recover+data+from+hard+disk</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/834082</guid>
<pubDate>Wed, 13 May 2026 07:37:30 -0700</pubDate>
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<title><![CDATA[Western Digital External Storage: One WD 12tb Won't Turn Off, Even on Shutown]]></title>
<description><![CDATA[<p>I have two 12tb WD external hard drives connected to my computer. When I shut the computer down or put it into sleep mode, only <em>one</em> drive powers down. The other keeps humming as if it's connected/as if the computer is powered on.</p>

<ul><li>Full shutdown of the computer doesn't make it stop, nor does ejecting the disc.</li><li>The other drive doesn't have this problem. It shuts off when the computer is in sleep mode or shut down. <a href="https://www.walmart.com/ip/WD-My-Book-12TB-Desktop-External-Hard-Drive-WDBBGB0120HBK-Newm/1266896181" rel="nofollow noopener noreferrer">The drives are the exact same make.</a></li><li>Nothing appears to be accessing the drive (nothing could be accessing it if the computer is shut down fully and disconnected from the internet, as far as I'm aware).</li><li>I have changed the USB port, and it doesn't seem to matter which port it's plugged into. The power remains on regardless. This includes extra ports, as I have a USB plug extender with an extra four USB plugs. I have swapped the main plug for this as well as not plugging the WD into it at all. I've tried just about every USB port on the computer at this point.</li></ul>

<p>Looking this up online I have found some discussion about entering the BIOS and changing settings, but I don't understand why it would only effect only <em>one</em> WD, and not both, especially when the USB port it's plugged into doesn't seem to fix the problem. I also don't have power running into any other USB devices (art tablet, for example) when the computer is shut down, regardless of port.</p>

<p>⟐ Commented May 10, 2026 at 3:44 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/954159/One+WD+12tb+Won&#039;t+Turn+Off,+Even+on+Shutown</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/954159</guid>
<pubDate>Sun, 10 May 2026 03:44:57 -0700</pubDate>
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<title><![CDATA[1.8" Toshiba Hard Drive: My hard drive is corrupted]]></title>
<description><![CDATA[<p>When I connected a hard drive in my laptop my laptop performance is very slow. What can I do to fix it and recover my data?</p>

<p>⟐ Commented May 02, 2026 at 10:53 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/822738/My+hard+drive+is+corrupted</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/822738</guid>
<pubDate>Sat, 02 May 2026 10:53:18 -0700</pubDate>
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<title><![CDATA[Solid State Drive: Apple 2016/17 Apple Blade SSD 5GA 34+22 Pins NVMe Converter / adapter]]></title>
<description><![CDATA[<p>Hi I am looking for a adapter that allows me to plug in a 2016/2017 non touch bar ssd drive to usb or usb-c to read and test drives externally. I cant find anything online</p>

<p>Apple Blade SSD 5GA 34+22 Pins NVMe</p>

<p>⟐ Commented April 26, 2026 at 16:26 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/565002/Apple+2016-17+Apple+Blade+SSD+5GA+34+22+Pins+NVMe+Converter+-+adapter</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/565002</guid>
<pubDate>Sun, 26 Apr 2026 16:26:12 -0700</pubDate>
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<title><![CDATA[Other Hard Drive: Dell inspirion 700 m series hard drive]]></title>
<description><![CDATA[<p>Give me solution for dst failure</p>

<p>⟐ Answered April 21, 2026 at 21:33 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/951298/Dell+inspirion+700+m+series+hard+drive</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/951298</guid>
<pubDate>Tue, 21 Apr 2026 21:33:28 -0700</pubDate>
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<title><![CDATA[2.5" Toshiba SATA Hard Drive: Why is the hard drive inaccessible after I have accessed it initially]]></title>
<description><![CDATA[<p>My hard drive was extracted from my laptop after my laptop couldn't start. Upon extracting I used an external drive holder to access files. After some time I couldnt open it because I may have entered password wrongly and now it is giving notification of inaccessible.</p>

<p>⟐ Answered April 19, 2026 at 21:42 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/940509/Why+is+the+hard+drive+inaccessible+after+I+have+accessed+it+initially</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/940509</guid>
<pubDate>Sun, 19 Apr 2026 21:42:16 -0700</pubDate>
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<title><![CDATA[Seagate Technology Hard Drive: Title: Accidentally plugged 25V Roborock H7 charger into 12V Seagate O]]></title>
<description><![CDATA[<p>==  ==</p>

<p><strong>Device:</strong> Seagate One Touch (Hub version)</p>

<p><strong>The Issue:</strong> I accidentally used the power adapter from my <strong>Roborock H7 Handheld Vacuum</strong> to power my Seagate One Touch external desktop drive.</p>

<p><strong>The Specs Mismatch:</strong></p>

<ul><li><strong>Seagate Requirement:</strong> 12V / 1.5A - 3A</li><li><strong>Roborock H7 Charger Output:</strong> 25.6V / 1.4A</li><li><strong>Result:</strong> I sent more than double the required voltage into the drive.</li></ul>

<p><strong>Current Status:</strong> The drive is currently unplugged. I am worried about the internal controller board or the drive motor being fried. I haven't tried plugging it into my computer yet because I’m afraid of a short circuit damaging my PC's USB ports.</p>

<p><strong>My Questions for the Community:</strong></p>

<ol><li>Is there a high likelihood that the <strong>TVS (Transient Voltage Suppression) diode</strong> on the HDD's PCB sacrificed itself?</li><li>Should I attempt to &quot;shuck&quot; the drive (remove it from the Seagate enclosure) and try connecting the internal SATA drive directly to a PC or a different SATA-to-USB adapter?</li><li>If the PCB on the hard drive itself is burnt, is a DIY board swap possible, or does the BIOS chip need to be moved to a donor board?</li></ol>

<p>Any guidance on how to test the internal drive safely without risking my computer would be greatly appreciated!</p>

<p>⟐ Answered April 15, 2026 at 1:49 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/947811/Title:+Accidentally+plugged+25V+Roborock+H7+charger+into+12V+Seagate+O</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/947811</guid>
<pubDate>Wed, 15 Apr 2026 01:49:04 -0700</pubDate>
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<title><![CDATA[SanDisk Cruzer Blade: The cruzer blade is rot read by my computer and pc]]></title>
<description><![CDATA[<p>I inject the drive in the USB socket. It shows the USB drive is there but any files of the cruzer blade do not open.</p>

<p>⟐ Answer edited April 13, 2026 at 9:26 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/947337/The+cruzer+blade+is+rot+read+by+my+computer+and+pc</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/947337</guid>
<pubDate>Mon, 13 Apr 2026 09:26:10 -0700</pubDate>
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<item>
<title><![CDATA[WD 4TB My Passport Portable: My hard drive showing in my computer but unable to read data]]></title>
<description><![CDATA[<p>My hard drive showing in my computer but unable to access it need solution to resolve it without losing data</p>

<p>⟐ Answered April 13, 2026 at 4:55 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/916848/My+hard+drive+showing+in+my+computer+but+unable+to+read+data</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/916848</guid>
<pubDate>Mon, 13 Apr 2026 04:55:14 -0700</pubDate>
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<title><![CDATA[Storage: An nvme ssd suddenly became unstable out of nowhere]]></title>
<description><![CDATA[<p>-Device: Dell Latitude E5470</p>

<p>-Drive: Kingmax PQ3480 512GB (72% health left and 0 Media Integrity Errors)</p>

<p><br />So I was recently playing a decently light game that requires not so much writes for the ssd then out of nowhere a YSOD(Yellow Screen of Death) flashed my screen for a sec then my laptop rebooted.<br />After that,it showed &quot;No boot device found&quot; as I remembered, it also disappeared in the UEFI/BIOS .I have to re-seat / do a cold boot in order for it to show up again tho I cant log in Window at that moment (I can sometime access the lock screen until a few secs later , a BSOD with the error code WHEA... happened . Same goes with Safe mode).<br />However,I can still access the drive through a rescue usb(WinPE boot environment) and do light tasks on it.But the moment I start doing some loads on it like testing its speed using Victoria , it disappeared in the eyes of WinPE.It finds it again after a restart.<br />I thought it might be something with the heat so I directly blowed my fan into it and it was able to boot into Safe mode and even Window,I even successfully ran a chkdsk and it found no problems.(Note that the ssd ran perfectly fine even under loads before the incident)<br />Sadly my laptop didnt have a built-in heatsink for the ssd and Im running on a budget rn so I cant buy a new ssd.I have backed up my files to be prepared for the worst.</p>

<p>(the ssd still cant log into Window without a direct fan blowing at its face,I also noticed that the ssd is quite hot after some (2) failed boots and WinRE. The power chip might be leaking? idk)</p>

<p><br />Im a student and I really need this ssd.Hope someone out there could help me with this:P</p>

<p>⟐ Answer accepted April 11, 2026 at 18:39 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/948695/An+nvme+ssd+suddenly+became+unstable+out+of+nowhere</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/948695</guid>
<pubDate>Sat, 11 Apr 2026 18:39:15 -0700</pubDate>
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<title><![CDATA[Western Digital My Passport: It is no longer sharing the debt that is inside of it. How do I fix th]]></title>
<description><![CDATA[<p>It’s no longer sharing the data inside of it</p>

<p>⟐ Answer edited April 10, 2026 at 11:03 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/942728/It+is+no+longer+sharing+the+debt+that+is+inside+of+it.+How+do+I+fix+th</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/942728</guid>
<pubDate>Fri, 10 Apr 2026 11:03:24 -0700</pubDate>
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