iFixit - Answers With Device "Root"

HTC Evo 4G LTE: The application (process com.android.vending)has stopped unexpectedly?

Wed, 26 Nov 2025 06:18:25 -0700

Google Play was accidentally uninstalled. I reinstalled it and now get the error message, "The application (process com.android.vending) has stopped unexpectedly. Please try again." Is there a way to save my phone? It's running Android version 4.1. I've only had the phone 4 days.

⟐ Answered November 26, 2025 at 6:18 MST

Samsung GT-C3300K champ: I forgot my phone's password.

Fri, 23 Jan 2026 03:53:37 -0700

I have lost my password, and I can't use my phone without the password. How can I reset the password? Are there any general passwords?

⟐ Answered January 23, 2026 at 3:53 MST

iPhone 4: How can I fix my disabled iPhone 4?

Sun, 26 Oct 2025 17:36:39 -0700

My brother's friend gave him an iPhone 4, and it's disabled. All we can do on it is slide the lock screen to call for an emergency. We've tried to connect it to iTunes and it's not working; it just says "error." At first, it said iTunes needs to be updated, so we updated it. Then it says "iTunes cannot connect to iPhone because it needs a passcode." It tells us to enter the passcode and try again, but the iPhone itself doesn't let us do that. I want to make the phone work for my brother.

⟐ Commented October 26, 2025 at 17:36 MST

Samsung Galaxy Note II: My phone works but my screen is blank

Mon, 15 Dec 2025 04:33:27 -0700

My phone works, but my screen won't show anything. It is blank or black. What can I do to fix it?

⟐ Answer edited December 15, 2025 at 4:33 MST

Samsung Galaxy S5: Can't sign in to Samsung account after factory reset

Wed, 18 Mar 2026 05:47:08 -0700

I forgot my password and chose factory reset by turning my phone and holding volume up key, home button and power button together. It resulted in my phone being locked. But after reboot, it asks for Samsung account ID and password. While entering the ID and password, the processing fails and can't access my phone any more. I have reset my password several times, but still same result.

Someone can help me to resolve the issue.

⟐ Answer edited March 18, 2026 at 5:47 MST

iPhone 4: iPhone 4 Disabled but cant connect to iTunes to fix it

Wed, 16 Jul 2025 14:16:00 -0700

I just got an iPhone 4. I set it up with a passcode so no one would go through it. My friend tried to unlock it, and now it's disabled to the point where I have to connect it to iTunes to enable it. I didn't have a chance to connect it to my iTunes before he did that. When I try to connect it to iTunes, it says that I have to remove the passcode, but I obviously can't. How do I fix this?

⟐ Commented July 16, 2025 at 14:16 MST

iPhone 5s: I forgot my passcode, how do I remove it?

Mon, 14 Nov 2022 16:57:05 -0700

I forgot the passcode for my iPhone 5s, I tried entering the passcode multiple times and it says "iPhone is disabled Connect to iTunes".

Now I am locked out. How can I regain access?

iPhone 5S, iOS 7.1.2

⟐ Commented November 14, 2022 at 16:57 MST

Samsung Galaxy Tab 3 7.0: Why won't my tablet produce sound?

Mon, 03 Mar 2025 01:18:13 -0700

I am playing videos and music on my tablet, but there is no sound coming out of the speakers. I tried plugging in my headphones, but no sound is being transferred to the headphones either. I tested my headphones on another device, and they worked fine. Why won't my tablet produce sound?

⟐ Answered March 03, 2025 at 1:18 MST

Lenovo Ideatab A1000: camera is not working . it says can't connect to camera

Sun, 04 Jan 2026 19:59:13 -0700

Whenever I open my camera , it says that can't connect to camera .

⟐ Commented January 04, 2026 at 19:59 MST

Samsung Galaxy Tab 7.0: Doesn't turn on and says to download custom OS.

Fri, 19 Jul 2024 04:56:07 -0700

One day my Samsung Galaxy Tab 7.0 turned off, and I tried holding down the power and volume buttons. It said it needed to download a custom OS or press down on the volume button for restart. Every time I go to restart it just stays at the "Samsung" screen and when I go to download, it will just stay on the screen of the Android character. It says it's downloading, but it will just stay like that until it turns off. Please help.

⟐ Answered July 19, 2024 at 4:56 MST

Samsung Galaxy Tab 10.1: I forgot my password to unlock my Samsung Galaxy 10.1

Wed, 03 Sep 2025 04:33:05 -0700

I am locked out of my tablet. How do reset to factory default?

⟐ Commented September 03, 2025 at 4:33 MST

iPad Mini: ipad is disabled connect to itunes.

Sat, 21 Oct 2023 06:41:03 -0700

ipad is disabled connect to itunes. how to solve this ?.

⟐ Commented October 21, 2023 at 6:41 MST

Samsung Galaxy S II: How do I turn Safe Mode off?

Mon, 16 Jun 2025 09:49:29 -0700

My phone randomly goes into safe mode, and I don't know how or why. The first time this happened was after collecting it from a service center.

Please help.

⟐ Commented June 16, 2025 at 9:49 MST

iPod Touch 4th Generation: How do I reset a disabled iPod Touch without a computer?

Fri, 23 Sep 2022 03:48:22 -0700

My iPod Touch 4th Gen will not enable. I forgot the password. How do I reset it without a computer?

⟐ Commented September 23, 2022 at 3:48 MST

Samsung Galaxy Tab 3 7.0: Why won't my tablet's screen respond to touch?

Tue, 17 Mar 2026 21:11:25 -0700

My tablet is on, but I am unable to use it because my touchscreen is not working. I tried resetting my tablet, but when I turned it back on, my screen was still not responding to touch. Why won't my tablet's screen respond to touch?

⟐ Commented March 17, 2026 at 21:11 MST

Toshiba Laptop: My Toshiba laptop powers up, but the screen is black.

Wed, 26 Nov 2025 06:13:30 -0700

My laptop powers up, but the screen is black.

⟐ Answered November 26, 2025 at 6:13 MST

iPhone 5: iPhone says "This accessory may not be supported"

Thu, 03 Oct 2024 21:00:33 -0700

When I connect my iPhone to the charging cable, it vibrates and says something like, "The accessory may not be certified." I've tried a lot of cables, including original Apple cables, but the results are the same. I've also tried to put my motherboard into another working case, but it does the same thing. Do you know which IC can be broken on my logic board? Thank you.

⟐ Answered October 03, 2024 at 21:00 MST

iPad 2: How do I fix "iPad is disabled" error?

Tue, 12 Aug 2025 00:51:24 -0700

Hi,

In my tiny community, I'm known for fixing iPhones and iPads. The other day I got a very interesting iPad 2 (iOS 7.1) which has been totally disabled with wrong passcode tries. The owner swears she always entered the right passcode and it didn't unlock.

She even tried so long that now the iPad only says: "iPad is disabled. Connect to iTunes." When you connect the iPad to iTunes, it says it's locked with a passcode. Really? Who would've thought. :)

I even went to her place to connect the iPad to her computer because I naively thought the iTunes there will definitely say I should enter the passcode. Well it didn't. She of course doesn't want to lose all the data, because she obviously didn't back up this iPad in a very long time.

I'm playing with the idea of opening the iPad and disconnecting the battery. Do you guys have any experience with that? When I reconnect the battery and turn the iPad on, will it offer me a chance to enter the passcode?

All constructive opinions and questions welcome! :)

⟐ Answered August 12, 2025 at 0:51 MST

Tablet: How can I fix the charging port on my Android tablet?

Sat, 07 Mar 2026 16:27:51 -0700

I put the charger in my tablet. I have to hold it down or pull it back to charge it but when I tried charging it today, I think I pulled it back little too far, and now it won't charge. I tried adjusting the charging port but it seems to be loose and refuses to charge. I used a USB connection to the laptop but the tablet turns on and says "force to shut down." So, I know it still works but I just can't charge it. I know it's not the charger. Does anyone have any suggestions to charge my tablet without the charger? Please, I really need help. Thank you.

⟐ Commented March 07, 2026 at 16:27 MST

HP Chromebook 14-Q010DX: Why does my sound not work?

Thu, 17 Apr 2025 05:09:21 -0700

So today I went to turn on my chromebook, but the sound was not working. Any suggestions?

⟐ Answered April 17, 2025 at 5:09 MST