I have an ADF scanner that failed to scan documents, from one day to the next.

On one side (the front side), a zone is completely dark gray, about 5cm wide:

The reverse side is okay:

Do you have experience with this kind of device? I haven't disassembled the scanner yet. Viewing some videos, I carefully cleaned the sensor's glass with a paper towel and isopropyl alcohol, with no luck: nothing changed. I suppose the gray zone is too wide to be caused by a dirty glass.

Thank you in advance for your help!

Might be related:

• https://fr.ifixit.com/R%C3%A9ponses/Affi...
• https://h30434.www3.hp.com/t5/Printer-In...

⟐ Answered October 27, 2024 at 15:27 MST

⟐ Answer accepted October 19, 2024 at 17:56 MST

⟐ Answer edited October 23, 2024 at 4:55 MST

⟐ Answer accepted October 15, 2024 at 9:49 MST

Translation Indonesian - English

Why color ink is not readable or not working

Why red ink is not readable

⟐ Answered October 02, 2024 at 10:09 MST

⟐ Answered September 26, 2024 at 18:21 MST

why is my printer say no paper and it’s a tray full of paper? i brought new paper just to try it out and saying same thing

⟐ Answered September 24, 2024 at 16:53 MST

We have had error code 012-283 occur with our library printers, we have had a printer technician out to repair once already, am seeking advice regarding this as I can confirm there is no printer jam, there is no apparent faulty hinge and all doors to the library printer appear stable and sound, this is a recurring issue and I would rather my helpdesk team have a solution for repair instead of having to keep calling out the techs.

⟐ Commented August 27, 2024 at 23:43 MST

Thanks

⟐ Answer accepted August 05, 2024 at 15:32 MST

⟐ Answer accepted July 14, 2024 at 7:58 MST

⟐ Answered June 07, 2024 at 8:14 MST

I had Canon Pixma MG3570 Printer which is multi-functional wireless printer.

For the first time the cartridge got empty. So i refilled the Black & Color cartridges upon emptying.

Since then, I have problem in printing color pages but only black photo copying works fine(not gray-scale prints which have random faded/deviated colors or stripes upon printing).

The sample test print (pattern & alignment check) are included as attachment.

I have emptied & completely cleaned color cartridge with water & dried & refilled. Even though same problem continues.

Please Help me in rectifying it.

And also i would like to know availability of:

1> Any reset software are for this printer (like MPTool or any other).

2> Dis-assembly & assembly manual or video.

3> Any other immediate maintenance required (like waste ink pad cleaning or ...)

Thanks in advance.

⟐ Answered May 25, 2024 at 0:50 MST

⟐ Answered April 21, 2024 at 2:41 MST

⟐ Answered April 17, 2024 at 21:02 MST

⟐ Answer accepted April 15, 2024 at 5:36 MST

Hi, I've been getting white streaks on my color copies that vary in width and tried several things.

1- cleaned the glass lens with a soft cloth.

2 - swiped a clean cloth across the fuser bristles.

3 -Reinstalled the driver.

4- purchased a new drum but the problem remains.

Suggestions?

I scanned a sheet illustrating the problem so it someone supplies a email address I'll forward the copy file. A picture is worth a thousand words. Thanks (bt97128@gmail.com)

⟐ Answer accepted April 11, 2024 at 7:42 MST

Is there a common part that I can change to fix this?

I contacted Brother support. They suggested to update the firmware on the printer... (what, how's that going to help?)

⟐ Answer accepted April 11, 2024 at 4:03 MST

⟐ Answer accepted April 08, 2024 at 1:29 MST

but I can't get my BJC210 to work. I like my old printer so much, I would even buy a small computer with the Windows program installed and use it solely to run the printer.

I bought the printer maybe 15 years ago and it never ever let me down or missed a beat and got me through my Ph.D with all the printing that involved. I liked it so much, I bought two more used ones and learned how to refill the cartridges. I thought I was set up for life, but Canon shot me down... Can someone suggest a SIMPLE way of getting back to using my old BJC210 please? My email in Toronto is: [eMail removed for privacy]

(I am a Senior and simple-minded when it comes to computers).

Many thanks.

James.

⟐ Answer accepted April 07, 2024 at 15:39 MST

After replacing all of the rollers the manual feeder is working perfectly but the regular paper tray feed is still totally not working. If I try to print with the tray out (and bypassing the tray sensor) I do see the roller spinning to try to pickup the paper, but with the tray in it never grabs the paper.

What else can I look at or replace?

Just tried switching the rollers but no dice.

I think the one on the left with the black is the original HP part and the the white on both sides is the new roller.

The one on the right has more texture to the rubber as you can see in the picture, the left one is pretty smooth.

⟐ Answer edited April 12, 2024 at 6:35 MST