iFixit - Answers With Device "Phone"

iPhone 4: How can I turn off voice control on my iPhone 4?

Sun, 22 Mar 2020 04:50:57 -0700

My iPhone 4 is on voice control. How do I get it back to normal?

⟐ Commented March 22, 2020 at 4:50 MST

iPhone 4: Why won't my iPhone 4 turn on?

Fri, 19 Jun 2020 23:26:41 -0700

My iPhone 4 isn't turning on. What can I try to get it working again?

⟐ Commented June 19, 2020 at 23:26 MST

Google Pixel 6 Pro: Fingerprint scanner not working after replacing screen. Pixel 6 Pro

Tue, 24 Mar 2026 19:27:23 -0700

Fingerprint scanner not working after replacing. Android in-app tells me to go to g.co/pixel/fingerprintunlock which doesn't exist.

Google has a a fingerpint repair tool at https://pixelrepair.withgoogle.com/udfps but it says my firmware is too new for the tool.

Now I have no fingerprint scanner and I used it on all secure apps.

⟐ Answer edited March 24, 2026 at 19:27 MST

iPhone 5: My iPhone keeps rebooting/shutting down by itself?

Sun, 15 Dec 2019 17:53:48 -0700

I have had this iPhone 5 since just months after it was released in 2012. Dropped it a few times, but nothing major happened except for the lock button busted. Recently, my iPhone just keeps on shutting off all by itself. I could be on whatsapp or instagram or something and the screen will just shut down. Or sometimes lines will appear slowly and then it'll shut down. Other times, the same thing will happen but it'll reboot. But I've noticed that if I'm charging the phone, it doesn't really crash as much. Still does though. And I mean not just crashing like once a day. I mean I use it less than 2 minutes and it'll crash. And if it's not charging, it tends to die even more easily than when I'm not using it. It almost certainly will die every single time when I lock the phone. What's the matter? ): Help!

⟐ Commented December 15, 2019 at 17:53 MST

Samsung Galaxy S9 Plus: How to stop the annoying moisture detected at the USB charging port.

Thu, 12 Feb 2026 13:14:49 -0700

Help! I have a three weeks old Galaxy S9+ and the notification of moisture detected at the USB charging port is keeping me from charging my phone and keeps alerting about the moisture. I live in Michigan so it’s not overly humid. This past weekend, it was rainy and humid and the darn phone wouldn’t let me plug in the fast charger. I didn’t have my wireless charger with me.

Is there something wrong with the phone? Should I return it to Best Buy and ask for an exchange or refund? Help I am conflicted. (By the way I switched from an iPhone 8 for a change of pace.)

⟐ Commented February 12, 2026 at 13:14 MST

Samsung Galaxy A5: IMS Service has stopped

Sun, 03 Jul 2022 10:34:47 -0700

There is a message said, Unfortunately, IMS Service has stopped. I keep tapping the 'OK' button but still the message wont go out. Help please me as soon as possible.

⟐ Commented July 03, 2022 at 10:34 MST

Samsung Galaxy Nexus: Power Button stopped responding. Phone will not turn on.

Mon, 04 Jul 2022 12:30:10 -0700

I have had this Samsung Galaxy Nexus for less than 3 months. Originally, it took about 20 presses to get the power button to respond, but now, nothing happens when I push it. The screen comes on when I connect the phone to power, and it shows the battery indicator, but nothing else happens. How can I fix this? This seems to be a common problem with the Samsung Nexus S, and now it's happening with the Galaxy Nexus.

⟐ Commented July 04, 2022 at 12:30 MST

Samsung Galaxy S7: My phone won't turn on it keeps vibrating

Sun, 15 Mar 2026 23:14:17 -0700

I have a S7 and it won't turn on, the screen is blank I thought its just needs to be recharge, so then I put my connector its just starts vibrating by itself every 5 sec. I tried to power it on while on charge then it vibrates very long about 10 sec what could be the problem? I need help please ...

⟐ Commented March 15, 2026 at 23:14 MST

iPhone 5s: iPhone 5s broken home button unable to pass hello screen from reset

Fri, 13 Feb 2026 21:59:51 -0700

i did the factory reset on my iphone 5s, its got a broken home button.

i am stuck at the hello screen, where it ask me to press the home button.

Anyone got a work around. I can order a home button, but it will take a couple of days.

⟐ Commented February 13, 2026 at 21:59 MST

iPhone 4S: How to remove photos marked "from My Computer"

Thu, 28 Apr 2022 03:53:09 -0700

I have photos on my iPhone 4S that are labeled "from My Computer" and I would like to delete them. I have checked my computer and found they are not on my computer. When I click on them, I don't get an option to delete them. Any thoughts on how to remove them? The phone is going to be traded in and I would like to remove them first.

⟐ Answered April 28, 2022 at 3:53 MST

Samsung Galaxy S4: No sound or mic during calls only.

Mon, 08 Jul 2024 13:35:25 -0700

So I've seen this problem on a few forums. The phone works fine unless you make a call. When you do, the mic and the speakers will not work. They function with any other application in the phone. The suggested fixes are firmware update (some claim this has worked) and the other is a reflow of the chip that handles the incoming calls(?). I know by the teardown which chip handles the sound on the board, but if anyone has encountered and fixed this issue before, could you give a brother a hand on where to aim the heat?

⟐ Commented July 08, 2024 at 13:35 MST

Samsung Galaxy S 4G: How can I fix my loose charger port?

Sun, 31 Mar 2024 13:23:17 -0700

I've had my Android for a while now. For the last few days, my phone has been hard to charge. Sometimes I have to hold something up under the charger or make sure that the charger is laying flat to help it charge. The port inside the phone is loose. How can I fix it?

⟐ Commented March 31, 2024 at 13:23 MST

Blu Studio HD 6.0: How to fix my phone it won't turn on

Wed, 20 Nov 2024 01:52:35 -0700

My phone don't won't to turn on an I had it on the charger an it still don't want to turn on i not knw what is wrong with it

⟐ Commented November 20, 2024 at 1:52 MST

iPhone 4: My phone is not able to make or receive calls, why?

Tue, 07 Jan 2025 07:00:08 -0700

Despite being connected to the network, I am unable to make calls or receive calls on my iPhone 4.

When I try to make a call, the phone immediately shows "call failed" even without any ringing.

When others call my number, they report that my phone is 'disconnected.'

I am able to send and receive SMS messages, but no calls. What is wrong? How can I correct this? I am lost without the use of my phone.

⟐ Commented January 07, 2025 at 7:00 MST

iPhone 5: Why is iPhone 5 stuck on "searching..."?

Sat, 14 Sep 2019 03:32:59 -0700

I recently replaced the following parts in an iPhone 5:

Lightning connector assembly
Power button/volume control cable
Logic board interconnect cable(s)

After doing so, the device powers on fine and functions normally. It can even place and receive calls!

However, my phone's service coverage now shows "Searching..." and never indicates actual service bars (AT&T Bars). Any thoughts and possible solutions are greatly appreciated!

Thank You!

⟐ Answered September 14, 2019 at 3:32 MST

iPhone 6: iPhone 6 died suddenly and won't turn on.

Sun, 24 May 2026 02:22:35 -0700

Dear ifixit family,

I recently got an iphone 6 which was working quite nicely up until 2 days ago when the phone turned off, and when I clicked the home button, it showed me the red battery logo and the cable logo. Upon which I connected it to a charger, and the cable logo disappeared. Thinking all was fine, I left the phone to charge for almost an hour, and tried turning it back on.

And my blood ran cold. No response from the phone. Tried the home+power button routine. No dice. Left it on charge for a further 3 hours and tried all the possible combinations including holding the home button and connecting it to my mac. Nada.

It's been almost three days now and the phone isn't recognised by my mac nor is it turning on. Please help. I've had to go through a LOT including letting my client enslave me for 3 months. *sob*

⟐ Commented May 24, 2026 at 2:22 MST

Samsung Galaxy J7: When I make a call they can't hear me, I can hear them.

Mon, 23 Sep 2024 02:57:14 -0700

When I make a call they can't hear me, but I can hear them. When they call me they can hear me with no problems.

⟐ Commented September 23, 2024 at 2:57 MST

OnePlus One: How to fix damaged golden pins in sim card slot

Sun, 06 Oct 2024 10:46:02 -0700

I left my nano-to-micro sim adapter inside the sim slot of my OnePlus One. While trying to take the adapter out of the sim card slot, I have bent/damaged the sim card slot pins. Now my phone does not read the sim any more. How to repair the damaged sim card slot

⟐ Commented October 06, 2024 at 10:46 MST

iPhone 6s: My iPhone 6S Stuck on Apple Logo

Sun, 14 Dec 2025 03:20:39 -0700

My iPhone 6S was stuck on Apple logo for 2 hours during software update. How to get the phone back to normal?

⟐ Answered December 14, 2025 at 3:20 MST

Samsung Galaxy S III: I dropped my phone on the floor, the screen became black still working

Sat, 16 May 2026 16:32:20 -0700

hey,

I dropped my phone on the floor , then the screen became black , but the phone still working actually, I can hear the notification and the music etc ..

how can I fix in my home .. cause I really luv this phone .

THnxx ♥

⟐ Commented May 16, 2026 at 16:32 MST