iFixit - Answers With Device "Phone"

iPhone 5: iPhone5 struck on apple logo and then moves to a red screen...

Sun, 16 May 2021 22:56:50 -0700

My iphone's display was broken and i got it changed today..After switching it on,it is struck on Apple logo and when i tried to hard reset it,still i gets struck on the logo..Later i entered the DFU mode but it gives me an error..So i have no way to get it switched on..I cannot go to an apple store as i got the screen changed from outside and i think it might have ended my warranty...

⟐ Commented May 16, 2021 at 22:56 MST

iPhone 5: Purple Lines on screen, no reaction on the screen

Wed, 13 Jul 2022 05:23:58 -0700

I've got recently a problem with my Iphone 5 what causes purple lines on the screen and after a few seconds it even doesnt react anymore. What actually is interesting that when I press the lock button and I go back again to the screen the problem is fixed for a few seconds. Another clue to fix it is for me to turn the brightness down to the lowest level so the purple lines doesnt appear actually. So in conclusion it is like more brightness -> as faster it gets into that purple lines problem.

My big problem is now I actually dont know what causes the problem ?

Anyways here is a video what shows the problem from another user: https://www.youtube.com/watch?v=3qq1H71T...

Would be great if you could help me with this out :D

⟐ Commented July 13, 2022 at 5:23 MST

LG G2: Only speakerphone works during calls, can't use normal phone mic

Mon, 16 Oct 2023 18:58:37 -0700

When I make/take a call, I can only use speakerphone to communicate. If I use the normal mic (as in holding it like a normal phone) then nobody can hear me. I believe I damaged the noise-cancelling mic when I dropped it, the one at the bottom of the phone which is used for phone calls.

LG G2 VS980

What piece would be needed to fix this issue?

⟐ Answered October 16, 2023 at 18:58 MST

Samsung Galaxy E7: Where shall I find the replacement screen for my broken Samsung E7?

Fri, 15 Dec 2017 18:18:38 -0700

Well, it turns out that Samsung isn't responsibly handling services for the Galaxy E7. The phone launched way back in January and still customers around my region have had to wait for days to get replacement parts in Nepal & India. I, for one, broke my lcd outer screen and then sent it to the official Samsung service center. They kept the phone for weeks and suggested me to repair the entire LCD display (which obviously wasn't needed at all as my LCD is fine and only the glass is broken). Even then, these people could get me a replacement part and instead told me to contact them after some days. I contacted them after a full month and still the parts aren't here.

While the phone is awesome, I really want to fix the glass soon and if someone from ifixit can supply me a screen I would be very glad. I have the means to pay internationally as well and so if someone has it, just let me know.

⟐ Commented December 15, 2017 at 18:18 MST

iPhone 5: iPhone 5 Rear Camera Won't Focus

Fri, 14 May 2021 10:20:46 -0700

The camera in my iPhone 5 won't focus. The focal point is stuck at about 6 inches. I've tried resetting it to factory settings and restoring it, with no success. I also reverted back to iOS 6.0.1 from 6.0.2 after reading online that it might be a software problem. Other people say it's a hardware problem and that the phone will have to be replaced by Apple. Problem is, they only replace it with a refurbished phone, which is terrible customer service...I just got it in November.

Has anyone had this problem, and will replacing the camera with one from iFixit solve the problem?

Thanks,

Dennis

⟐ Commented May 14, 2021 at 10:20 MST

Micromax A240 Canvas Doodle 2: Micromax Canvas doodle 2 not getin switched on..? HELP..!

Sun, 03 Mar 2024 08:44:24 -0700

Oh god am so stressed ..my smart phone Micromax canvas doodle 2 which is just 25 days old (bought it 25 days back) was working just fine then i look away for a minute and it did not start at all,cant charge,nothing!even the light that indicates its charging is not seen ..am pretty sure its not the battery because

a moment before i plugged off the charger coz battery was full..i really dont know what to do....will i get a replacement from company???plz help me......please anyone who can help me you'd be saving my life..anyone..please......

⟐ Commented March 03, 2024 at 8:44 MST

Blu studio 5.5: Why is it on boot screen over and over

Tue, 23 Aug 2016 08:09:54 -0700

It stays on the bold like us logo and just keeps doing that over and over again

⟐ Answered August 23, 2016 at 8:09 MST

Samsung Galaxy S8 Plus: I cannt set up my secure folder unauthorized software was installed

Mon, 22 Dec 2025 22:16:12 -0700

I can not open my secure folder, S health and my knox. When I try it says anauthorized soft ware was installed,

⟐ Commented December 22, 2025 at 22:16 MST

Samsung Galaxy S7: How to google unlock a galaxy s7that was gave to me

Wed, 07 Jun 2023 04:01:43 -0700

How to google unlock a phone that is Gmail locked that was gave to me without the Gmail account and password

⟐ Commented June 07, 2023 at 4:01 MST

Nokia 6303: resetting security code how

Fri, 28 Jun 2024 05:50:03 -0700

My keypad is locked with security code. I changed the security code. Now I can't open it. Either I forgot what code I entered or I pressed the wrong numbers and I didn't know. Now I can't unlock my phone. What can I do to solve this?

⟐ Answered June 28, 2024 at 5:50 MST

Realme C3: My phone screen is broken, how to fix it?

Wed, 17 Apr 2024 19:09:53 -0700

I can turn on my phone, charge my phone, feel the vibration and hear notification. But I cant see anything on my screen. Before my screen turn black, there is some black dot appear on my screen. I though it was just some bug in my phone. I came here to find a way to fix it. Thank you.

⟐ Answer accepted April 17, 2024 at 19:09 MST

Samsung Galaxy A2000: How to replace screen Samsung A20

Sun, 31 Mar 2024 04:57:35 -0700

How to replace screen Samsung A20

⟐ Commented March 31, 2024 at 4:57 MST

OnePlus 2: Home Button/Fingerprint scanner not working at all

Sun, 21 Jan 2024 11:06:52 -0700

My Oneplus two home button is dead. Its not responding at all. I have tried reinstalling the new update (2.1.2), clear cache and it is still the same. Is this a hardware problem or a software problem. Please Help

⟐ Commented January 21, 2024 at 11:06 MST

iPhone 3GS: Error 1015 on itunes at restore.

Sat, 02 Sep 2023 07:51:14 -0700

When I connect my iPhone 3GS to iTunes, it shows error 1015, and I can't restored it. Please help me!

I have iOS 4.1.2.

Thanks :)

⟐ Answered September 02, 2023 at 7:51 MST

Lenovo Phone: Phone won't accept charge/turn on

Mon, 26 Jul 2021 19:17:12 -0700

So 2 days ago I accidentally fell asleep on the couch whist watching a video on youtube and I woke up and my Lenovo A6000 phone was dead (drained battery) which was understandable so I put it on charge before I left for school and when I came home it still wouldn't turn on, the charging icon thing wasn't even on the screen. I checked every thing already. I tried turning it on by holding the power button for about a minute, I tried my charger (the original one that came with the phone) on my Mom's phone and it worked perfectly fine so I what I did was just let it rest for a few hours so before I went to sleep I charged it again, woke up in the morning still nothing. How do I fix it? Does this mean I have to change the batter pack or the charging slot? I also tried blowing on like the metal thing that connects the battery to the phone and did the same thing to the charging slot, even blotted it with some cotton thinking that maybe sand or moisture just went in.

⟐ Commented July 26, 2021 at 19:17 MST

Sony Xperia Z3: Need Fix for Xperia Z3 Cracked Back Cover

Tue, 14 Feb 2017 06:27:37 -0700

I bought Xperia Z3 2 weeks back. My Back cover got cracked. But the Camera Lens & Display are in Intact.

While contacting Sony Service center, they are asking for 50% of Phone cost for replacement.

I need your help guys. Is there any fixes for back cover replacement.

Thanks & Regards

Kanmanisekar.K

⟐ Commented February 14, 2017 at 6:27 MST

iPhone 4: iPhone 4 won't charge!

Sun, 01 Apr 2018 15:10:09 -0700

Hi, I've had my iPhone 4 for 1 year now, and until yesterday it was working perfectly. But yesterday I noticed that it hadn't charged overnight although I had plugged it in for charging. However, when I plugged it into my MacBook, I could still transfer data. But it was not charging. Instead of the charging (zig-zag line) icon on the battery symbol there was a plug icon on it, showing that it was completely charged. But still it was showing 20%. And now, this morning my iPhone is completely dead and will only switch on when I plug it into my wall charger. As soon as I disconnect it from the charger, it switches off and does not turn on anymore.

What do you think: will a battery change fix the problem? Thanks for your help!

⟐ Commented April 01, 2018 at 15:10 MST

iPhone 5: Replaced iPhone 5 battery now phone won't turn on

Thu, 25 Apr 2024 13:43:57 -0700

Hi, I replaced my iPhone 5 battery and now it won't turn on. I tried rebooting it, nothing happened. I tried hitting the vibrate button to see if it was the LCD and no vibrate. I have had it plugged in now for 30 min to see if the battery was just dead and it still won't turn on. Any suggestions?

⟐ Commented April 25, 2024 at 13:43 MST

Nokia XL Dual Sim: Internet icon does not work

Thu, 01 Nov 2018 22:37:10 -0700

when I downloaded firefox browser the internet icon did not work. Kindly would you assist to rectify this problem. When I click on the internet icon it gives this message "Internet has stopped" Thanks.

⟐ Commented November 01, 2018 at 22:37 MST

iPhone 4: Cant Activate iPhone 4 Error 0xe8000004

Thu, 20 Oct 2022 02:11:46 -0700

Okay, so I have an Iphone 4 that I KNOW was working. I switched phones and gave my old phone to daughter's boyfriend. He opened an account with the same provider, I know this phone is not jailbroken, nor is it a provider issue. When I stopped using this phone I wiped it to factory, and nothing has been done to it since.

I do know the wifi is not working on this phone, but it was activated in the past without wifi and worked fine (just expensive).

I put in his SIM (SIM has been tested in a working phone and works fine) but once connected to Itunes to complete activation the error in Itunes reads "The Iphone could not be activated because an unknown error occurred (0xE8000004). Please try again later."

Please help!

⟐ Commented October 20, 2022 at 2:11 MST