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<title><![CDATA[iFixit - Answers With Device &quot;Phone&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Phone?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Phone&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Wed, 29 Apr 2026 01:32:18 -0700</pubDate>
<item>
<title><![CDATA[Samsung Galaxy S 4G: Why my android phone draining while charging?]]></title>
<description><![CDATA[<p>I've had my Android for a while now. For the last few days my phone has been draining the battery while the charger were still plug.</p>

<p>⟐ Answered December 25, 2024 at 7:00 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/216752/Why+my+android+phone+draining+while+charging</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/216752</guid>
<pubDate>Wed, 25 Dec 2024 07:00:34 -0700</pubDate>
</item>
<item>
<title><![CDATA[ZTE Phone: What does FTM mean]]></title>
<description><![CDATA[<p>FTM popped up on my screen.  Can't turn the phone on or off.  Help&quot;!!</p>

<p>⟐ Commented February 21, 2024 at 5:06 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/368884/What+does+FTM+mean</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/368884</guid>
<pubDate>Wed, 21 Feb 2024 05:06:25 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPhone 5s: iPhone 5S Stuck in recovery mode : iTunes restore error 50]]></title>
<description><![CDATA[<p>Hi,</p>

<p>I bought an iPhone off eBay germany. It always gives the same restore error in iTunes :</p>

<p>&quot;The iPhone [iPhone] could not be restored. An unknown error occurred [error 50].&quot;</p>

<p>Anyone got a idea how to get the iPhone to work? I've tried 2 different computers with firewall off, different USB ports, different cables but keep getting this error at around 65% of the restore process.</p>

<p>I've tried restoring in the DFU mode too, still the same error pops up. I read somewhere it might be the Baseband IC which needs to be replaced. Would replacing the Qualcomm MDM9615M help?</p>

<p>Anyone who has had the same issue or knows about it? Kinldy help me out of this.</p>

<p>Haris</p>

<p>⟐ Commented January 19, 2021 at 6:45 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/273755/iPhone+5S+Stuck+in+recovery+mode+:+iTunes+restore+error+50</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/273755</guid>
<pubDate>Tue, 19 Jan 2021 06:45:04 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S III: Why is my screen Purple/Pink]]></title>
<description><![CDATA[<p>I dropped my screen and it didn't turn on for an hour and then turned back on. After it turned on it had a purpleish pinkish screen with a black square on the top left of the screen! I can barely see because of the pink/purple screen. PLEASE HELP!!!!</p>

<p>⟐ Commented October 15, 2021 at 10:12 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/146686/Why+is+my+screen+Purple-Pink</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/146686</guid>
<pubDate>Fri, 15 Oct 2021 10:12:58 -0700</pubDate>
</item>
<item>
<title><![CDATA[Infinix hot 10i: Touch Screen is automatically Working?]]></title>
<description><![CDATA[<p>When I start using my phone after sometimes it's touch starts working itself and I press power button and then it works well for a few minutes.</p>

<p>⟐ Answered March 15, 2026 at 1:18 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/802952/Touch+Screen+is+automatically+Working</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/802952</guid>
<pubDate>Sun, 15 Mar 2026 01:18:32 -0700</pubDate>
</item>
<item>
<title><![CDATA[Huawei Ascend G630: G630-u10 dead boot(Qualcomm HS-USB QDLoader 9008)]]></title>
<description><![CDATA[<p>hi.</p>

<p>i have G630-U10 and phone is dead</p>

<p>and show Qualcomm HS-USB QDLoader 9008</p>

<p>help me.</p>

<p>⟐ Answered July 09, 2020 at 1:02 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/337244/G630-u10+dead+boot(Qualcomm+HS-USB+QDLoader+9008)</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/337244</guid>
<pubDate>Thu, 09 Jul 2020 01:02:14 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S6 Edge Plus: How to bypass a google account]]></title>
<description><![CDATA[<p>I have a galaxy s6 edge plus that got stolen now, i found out who stole it and go it back but im locked out of my phone. I did the hard reset on it but, now i cant pass the google verification on it. I dont know no where that can bypass it for me??? i really dont want to get another phone. Please help??</p>

<p>⟐ Answer deleted June 06, 2021 at 18:10 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/340099/How+to+bypass+a+google+account</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/340099</guid>
<pubDate>Sun, 06 Jun 2021 18:10:03 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPhone 5: Replaced Battery, Constantly Reboots and unchanging battery percent]]></title>
<description><![CDATA[<p>I've recently replaced my iPhone 5's battery with a cheap $10 one from amazon.</p>

<p>Right after, I've experienced many problems. Every few minutes or so, my phone reboots itself and I get a panic message in the diagnostics.</p>

<p>Another issue is that my battery does not change (percent or icon) until I reboot my phone.</p>

<p>I've done the following:</p>

<p>Reset all settings</p>

<p>Restored as new</p>

<p>Restored from backup</p>

<p>Removed the sim and put it back</p>

<p>All of these did not work, unfortunately.</p>

<p>I've even put back the original battery, however I still experience these problems. I'm guessing that I may have damaged the original battery trying to take it out, so maybe that's why it doesn't work.</p>

<p>Anyway, I've ordered a replacement from here and am currently waiting for it to be delivered so that I can see whether I damaged something internally or whether it was both of the batteries.</p>

<p>Does anyone have any suggestions or ideas?</p>

<p>Edit:</p>

<p>I've received my iFixIt battery and have installed it.</p>

<p>It did not fix my issue unfortunately. Does anyone have any other suggestions?</p>

<p>Also, when using iBackUpBot's error log I get:</p>

<p>Could not get event from temperature service</p>

<p>Could not get value for gas gauge</p>

<p>Unable to lookup battery voltage</p>

<p>⟐ Commented April 28, 2021 at 10:15 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/160450/Replaced+Battery,+Constantly+Reboots+and+unchanging+battery+percent</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/160450</guid>
<pubDate>Wed, 28 Apr 2021 10:15:42 -0700</pubDate>
</item>
<item>
<title><![CDATA[Lenovo Phone: The phone mention me android is checking file system while restart]]></title>
<description><![CDATA[<p>*cannot on the phone</p>

<ul><li>always mention me &quot;android is checking file system &quot; and &quot;abnormal shutdown , checking file system&quot; while restart the phone and mention me again with the same word until the battery die. </li></ul>

<p>Lenovo Phone A388t</p>

<p>⟐ Answered July 25, 2022 at 0:31 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/239172/The+phone+mention+me+android+is+checking+file+system+while+restart</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/239172</guid>
<pubDate>Mon, 25 Jul 2022 00:31:28 -0700</pubDate>
</item>
<item>
<title><![CDATA[LG G2: WiFi and Bluetooth not turning on. What gives?]]></title>
<description><![CDATA[<p>Well here is the gist, I haven't been able to turn on either the WiFi or the Bluetooth function on my G2. When I do try to turn them on, the icon shows its in the process of being turned on, but that's it. It returns to the off position in a minute.</p>

<p>This has been going on for about a week now, during which I've tried repeatedly to fix the problem (assuming it was a software issue) through LG PC Suite (by using the restore upgrade error option) and recently just doing a factory reset, but neither of the two worked.</p>

<p>My last option would be to send it to the repair shop (still under warranty, but it'll be time consuming, up to a month)</p>

<p>So I really hope someone can help me out here on a possible fix.</p>

<p>FYI: I've dropped the phone numerous times, no scratches whatsoever, and the screen is perfect. But could the drops have damaged just the WiFi and Bluetooth function?</p>

<p>Thanks a bunch</p>

<p>Update: I've just received my phone back from the shop (after a grueling 7 week wait...sigh) anyhow according to the guys at the store  the problem is apparently due to a hardware issue instead of a software error after upgrading to kit kat (4.22).</p>

<p>Though he didn't actually specify what exactly was wrong, so not much of a help, sorry.</p>

<p>⟐ Commented May 26, 2020 at 9:59 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/184165/WiFi+and+Bluetooth+not+turning+on.+What+gives</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/184165</guid>
<pubDate>Tue, 26 May 2020 09:59:20 -0700</pubDate>
</item>
<item>
<title><![CDATA[Android Phone: My phone keeps installing apps by it self, what to do?]]></title>
<description><![CDATA[<p>'''the phone on or off , the phone install apps by itself without premission ,i tried deleting all apps that might've caused it ,but it's still happening .</p>

<p>sometimes i go to sleep ,next morning there are about 9 apps installed specially :(360 security , halo luncher ,apus )</p>

<p>__________________________________________________________</p>

<p>Note :&quot;i dont have playstore ,i uninstalled it &quot;.</p>

<p>i hope  can help me with it '''</p>

<p>Woo Quasar sp6020</p>

<p>⟐ Commented January 13, 2026 at 0:16 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/283063/My+phone+keeps+installing+apps+by+it+self,+what+to+do</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/283063</guid>
<pubDate>Tue, 13 Jan 2026 00:16:24 -0700</pubDate>
</item>
<item>
<title><![CDATA[Lenovo S920: Why won't my phone power on?]]></title>
<description><![CDATA[<p>hai..i have lenovo s920..but the problem is cannot turn on but red light lighting when i connect to pc.is there have solution that can guide me.or my phone cannot been repair anymore?</p>

<p>⟐ Answered September 17, 2018 at 4:02 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/217949/Why+won&#039;t+my+phone+power+on</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/217949</guid>
<pubDate>Mon, 17 Sep 2018 04:02:03 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPhone 4: What does error 2001 on iTunes mean?]]></title>
<description><![CDATA[<p>I tried to restore my iPhone on iTunes when error code #2001 appeared. The error also shows a picture of a USB cable with an arrow and the iTunes app logo.  What does this mean ?</p>

<p>⟐ Commented February 25, 2019 at 4:51 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/85357/What+does+error+2001+on+iTunes+mean</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/85357</guid>
<pubDate>Mon, 25 Feb 2019 04:51:37 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPhone 6: Any possibility to replace Homebutton AND have Touch ID still working?]]></title>
<description><![CDATA[<p>I do a lot of phone repairs and I have some customers who tried replacing the screen on their iPhones by themself and brokr their home button (mostly the flex cable).</p>

<p>Is there any possibility to get Touch ID working again without getting it repaired or replaced by Apple?</p>

<p>⟐ Commented May 03, 2024 at 20:58 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/350407/Any+possibility+to+replace+Homebutton+AND+have+Touch+ID+still+working</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/350407</guid>
<pubDate>Fri, 03 May 2024 20:58:28 -0700</pubDate>
</item>
<item>
<title><![CDATA[Nokia Lumia 920: Stuck on Charging Screen - Can't Soft/Hard Reset]]></title>
<description><![CDATA[<p>Hi Everybody,</p>

<p>We've got a Nokia 920 in, great phone but we know the software and ROM is quite flakey and leads to all kinds of issues.</p>

<p>We can solve most SW issues but this one is odd;</p>

<p>We changed the screen and all was working OK. The owner went to do a software update under the advice of her carrier (wasn't told to leave it plugged in, but we're not sure if it died mid flash). It got to the gear screen and stayed there all night. it had been plugged it in by this point.</p>

<p>Still like that this morning, we performed a soft reset, and now it's stuck on the charging screen.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/GC5WGUEFBnWALDex.standard" width="282" height="211" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/GC5WGUEFBnWALDex.huge&quot;, '', 'width=1600,height=1200')" /></div>

<p>Trying hard reset and soft reset does not help this, we get the Nokia logo then this charging screen.</p>

<p>When this is on, if we disconnect the power cable, the phone immediately turns off.</p>

<p>But we know it has power because we can turn it on and get to the battery screen without the USB cable connected. but without that cable it shows the battery logo without the plug.</p>

<p>So, we know the battery and charging circuits are ok, but it seems to be stuck here.</p>

<p>any idea how to kick it out of this loop?</p>

<p>⟐ Commented August 28, 2019 at 12:44 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/149209/Stuck+on+Charging+Screen+-+Can&#039;t+Soft-Hard+Reset</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/149209</guid>
<pubDate>Wed, 28 Aug 2019 12:44:08 -0700</pubDate>
</item>
<item>
<title><![CDATA[ZTE ZMax: The ZTE turned off and wont turn back on]]></title>
<description><![CDATA[<p>My phone just turned off when it was at about 18% battery life and even having it on 3 separate chargers it still will not turn on. How can this be fixed?</p>

<p>⟐ Answered November 18, 2025 at 2:52 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/385737/The+ZTE+turned+off+and+wont+turn+back+on</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/385737</guid>
<pubDate>Tue, 18 Nov 2025 02:52:59 -0700</pubDate>
</item>
<item>
<title><![CDATA[Alcatel Pixi: Need to uninstall Joy Launcher]]></title>
<description><![CDATA[<p>Please can someone assist me with uninstalling Joy Launcher.  This app was installed without permission.  It is killing phone battery and eating data.</p>

<p>If I disable it always updates when phone is near to a wifi spot.</p>

<p>I cannot carry on with this phone</p>

<p>⟐ Commented August 15, 2025 at 14:44 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/422013/Need+to+uninstall+Joy+Launcher</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/422013</guid>
<pubDate>Fri, 15 Aug 2025 14:44:12 -0700</pubDate>
</item>
<item>
<title><![CDATA[iPhone 5s: Why is my front camera not working?]]></title>
<description><![CDATA[<p>iphone 5s lcd broken ill changed the new one front camera not woking ill replaced new camera stil its not work</p>

<p>⟐ Answered February 08, 2020 at 11:47 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/165036/Why+is+my+front+camera+not+working</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/165036</guid>
<pubDate>Sat, 08 Feb 2020 11:47:48 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S II: Water damaged phone, turns on but screen is black]]></title>
<description><![CDATA[<p>Just recently, I dropped my phone in water, panicked and took battery and such out and dried the pieces and placed them in rice. I took it out and found out that my phone can turn on, receive notifications and all, but my screen won't turn on and remains black. I went to Sprint store, told me that they do not look at water-damaged phones... What are my options? The phone minus the screen is working perfectly and i would hate to buy a new phone.</p>

<p>⟐ Commented December 23, 2025 at 18:17 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/150917/Water+damaged+phone,+turns+on+but+screen+is+black</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/150917</guid>
<pubDate>Tue, 23 Dec 2025 18:17:46 -0700</pubDate>
</item>
<item>
<title><![CDATA[Xiaomi Phone: Mi 4 cracked screen replacement]]></title>
<description><![CDATA[<p>hey guys,</p>

<p>I have an xiaomi mi4 and i have a big problem. my screen got cracked and the digitizer seems to be broken too. My touchscreen is unusable now. I would love a guide on how to replace it and maybe a link for a new screen. i hope you can help me out. I look forward to a reply</p>

<p>kind regards</p>

<p>⟐ Commented October 01, 2019 at 4:03 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/208254/Mi+4+cracked+screen+replacement</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/208254</guid>
<pubDate>Tue, 01 Oct 2019 04:03:32 -0700</pubDate>
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