iFixit - Answers With Device "Phone"

iPhone 4S: Will not restore, error code 4013.

Tue, 04 Apr 2023 06:15:45 -0700

Tried to restore iphone 4s but keeps showing error 4013, any ideas? :)

Best regards Tom.

⟐ Commented April 04, 2023 at 6:15 MST

iPhone 4: Why is my phone saying its disabled for 21 million minutes?

Wed, 03 Feb 2021 21:26:20 -0700

I broke my iPhone 4 screen a while back, so I repaired it with a new screen and I tried to go on it and its said iPhone disabled please try again in 21,958,460 minutes. Why?

⟐ Commented February 03, 2021 at 21:26 MST

HTC Evo 4G LTE: How to recover (internal data from) completely dead/powerless phone?

Sat, 23 May 2026 04:50:09 -0700

My son dunked my Evo 4G LTE under a foot of water. It was still on, so I powered it off by holding the top button down, then dried it out in rice for several days. Plugged it in, powered it on - amazing! Looked great! Had to leave for work, by the time I arrived an hour later the phone was a brick - no power, no reset holding the top button (with or without volume up or down), when connected to a computer via USB it neither registers no demonstrates any sign of power.

My main concern is the first four months of my daughter's life in video and photo stored on the phone's internal storage (android "phone memory"). I know, I should have backed it up, but I have two in diapers so best practice sometimes falls by the wayside. I did not have automatic upload set up via dropbox or google.

The phone is under warranty, sprint offered a refurbished for $35 - so I know I can get a working phone back, but I'll gladly opt to pay for a new phone and rip this one apart to get my data back.

Questions for the pros:

1. Is there any hope of recovering the data by recovering the phone? I'm not much of a hardware hacker so this would be easiest for me.

. 1a. Could it just be the battery is trashed? Is it possible to get/replace just the battery?

. 1b. Since USB doesn't bring power, could it be part of the power "subsystem," something that I could independently replace?

2. Alternatively, does anyone out there know how to get to and read this phone's internal storage?

. 2a. Is it a card or chip that can be removed and accessed outside of a phone?

. 2b. A card or chip that I could remove an put into another Evo 4g LTE, or that I could put into a replacement "motherboard" for the same phone?

. 2c. Can I solder some wires somewhere on the phone to try to access the data from another UI (this would be running in the tall grass for me, but I'll certainly try anything)?

For any solution, links to video or written narrative / instructions would be great, but even tips in the right direction or things that have worked on other phones could be helpful.

Thanks!

⟐ Commented May 23, 2026 at 4:50 MST

iPhone 6 Plus: Phone is saying support.apple.com/iPhone/restore

Tue, 25 Oct 2022 01:27:45 -0700

My phone is stuck with an image of the charger and the iTunes logo.At the top of the screen it then says support.apple.com/iPhone/restore can you help please??

⟐ Commented October 25, 2022 at 1:27 MST

Samsung Galaxy S III: Battery percentage going down but its charging

Sat, 07 Sep 2024 01:22:40 -0700

my samsung recently started not charging properly. It is plugged into charge but as i use it the percentage decreases until it goes to 0 and shuts down. i left it in last night to see if the problem was me using it while it was in charger ( even though iv never had a problem with this before) and it only had 83% when i woke up. so i left it in for another hour and it was still on 83, i jiggled the charger then it started charging. What is wrong with my phone, is it the battery or charger.

Phone is fairly new ( 6 months)

Charger is original

Samsung Galaxy S3 Neo

⟐ Answered September 07, 2024 at 1:22 MST

Samsung Galaxy Note 3: Can you fix my broken Micro-USB charging port?

Sat, 24 Oct 2020 00:50:03 -0700

I recently bought my Galaxy Note 3 online, in December of 2013. Everything was fine until my charging port broke. It will not charge anymore. To be specific, the teeth inside the charging port are broken. I tried bending them back so that the port will fit with the charger but it did not work. Is there any chance you can fix it?

⟐ Commented October 24, 2020 at 0:50 MST

iPhone 5: On what part of iPhone 5 is stored info about Apple ID

Sun, 19 Jan 2025 06:03:06 -0700

On what part of the iPhone 5 is the Apple ID information stored? I want to know what chip or part to remove in order to would remove all info about Apple ID (to get past the iCloud Lock). Would changing the Logic board (from an iPhone without the lock) remove the problem? Is there any other way to unlock such an iPhone? Thank you!

⟐ Commented January 19, 2025 at 6:03 MST

Samsung Galaxy S4: My phone wont turn on anymore even with fully charged battery

Mon, 16 Mar 2026 06:12:25 -0700

I charged my phone last night and left it charging until morning. When I went to turn my phone on it usually vibrates before the screen pops up but this time it did nothing, I put in a new fully charged battery in my phone and it still doesnt turn on. It has never touched water and has no cracks at all.

⟐ Commented March 16, 2026 at 6:12 MST

iPhone 7 Plus: Press home button to upgrade (broken home button)

Fri, 18 Oct 2024 22:40:03 -0700

Hello

I googled everything & everywhere but couldn't find an answer.

I have iPhone 7 Plus stuck at press home to upgrade screen, home button is broken. I tried pressing power + Volume down. Then tried connecting iTunes, that says enter passcode on phone to connect. Latest iOS.

Advise a solution please. Reply soon.

If this button is repairable or not?

⟐ Answered October 18, 2024 at 22:40 MST

Samsung Galaxy S7 Edge: Sim card stuck without tray, how to take it out?

Mon, 03 Nov 2025 20:57:33 -0700

'''I am not used to phones with sim card trays so I very stupidly put the entire sim card in the slot without the tray.

Is there a way to take it out without disassembling, and if it not how much disassembling will be needed?'''

⟐ Commented November 03, 2025 at 20:57 MST

iPhone 5c: White Vertical Lines on LCD

Tue, 07 Apr 2020 19:09:06 -0700

I have tried replacing the LCD/digitizer assembly twice on the iPhone 5c. Both screens initially look great and then, after assembly, the LCD starts to display white vertical lines and the digitizer fails to respond. I now have gone through 2 LCDs ($160). My supplier says it is static electricity. My question: Is there a resolution?

⟐ Commented April 07, 2020 at 19:09 MST

Samsung Galaxy Note II: Why won't my galaxy note 2 turn on?

Fri, 16 Nov 2018 15:24:01 -0700

I rooted my galaxy note 2 and downloaded an app and now all it does is say 4g lte Samsung galaxy note 2 over and over. It acts like it is going to turn on but then it goes back to 4g lte. I have took the battery out and tried to restart it, I have tried manually rebooting it and nothing works! Please help me fix my phone please!

⟐ Commented November 16, 2018 at 15:24 MST

iPhone 7 Plus: Lightning port too loose?

Fri, 23 May 2025 11:28:12 -0700

Looking for suggestions or similar symptoms to diagnose.

Lightning cables will just not stay in this phone if either is even shifted to the slightest. Unscientific measure; I used to be able to pick up the dropped phone by the cord alone without disconnect. Now ANY pull or pressure and the cord comes out. I don't see any debris in port, but my eyes aren't perfect. I can't tell if there are pressure levers or contacts that I see inside on left and right, and maybe one is bad?

YES, it still connects to laptop.

YES, it still charges fine.

YES, i tried original cable.

YES, i tried a NEW original cable.

YES, the cables 'pop' in/ fully seat.

NO, there is no case.

YES, i tried with a passthrough case.

help?

⟐ Commented May 23, 2025 at 11:28 MST

Samsung Galaxy S 4G: Why my android phone draining while charging?

Wed, 25 Dec 2024 07:00:34 -0700

I've had my Android for a while now. For the last few days my phone has been draining the battery while the charger were still plug.

⟐ Answered December 25, 2024 at 7:00 MST

iPhone 5s: Can I replace an iPhone 5s screen with a iPhone 5 screen?

Mon, 23 Nov 2020 21:36:51 -0700

I have cracked my iPhone 5s screen. An iPhone 5 screen is a lot cheaper than a 5s screen. I know the home buttons are different, but I could care less about having touch-ID. So is it possible that I could put an iPhone 5 screen on a 5s?

⟐ Commented November 23, 2020 at 21:36 MST

Samsung Galaxy Note: Why are some of my pictures showing up as blank?

Fri, 01 Dec 2023 13:06:26 -0700

When I go to my gallery, some of my pictures show up as a black box with another small grey box inside it with a small lightning bolt symbol in the corner of the grey box and when I click on the picture, its a blank/black picture.

⟐ Commented December 01, 2023 at 13:06 MST

ZTE ZMax: I broke my front screen cheap way to fix

Mon, 27 Aug 2018 18:16:10 -0700

I shattered the front screen and flooded the led or lcd fluid in there as well im looking for a cheap way to fix it help me

⟐ Answered August 27, 2018 at 18:16 MST

Alcatel One Touch Android Phone: My sim slot has been locked permanently

Sun, 18 May 2025 09:27:31 -0700

how do i solve that problem

my sim slot slot has been locked permanently

⟐ Commented May 18, 2025 at 9:27 MST

iPhone 7 Plus: iOS 11 & iOS 11.0.1 Freeze and Hangs!

Fri, 15 Mar 2019 01:23:34 -0700

Hey, So I have had allots of issues with the new iOS update.

The whole system freezes and I cant move a thing about 30 seconds.

This happens to the 6s Plus and 7 Plus models.

Anyone who has the same issue?

⟐ Answer deleted March 15, 2019 at 1:23 MST

iPhone 5: "No Service" after battery change on iPhone 5

Sun, 25 Nov 2018 00:20:41 -0700

I replaced my iPhone 5's battery today following the iFixit instructions. Everything appeared to go smoothly and was trouble free. After the replacment, the device was powering on, charging correctly, all buttons are functioning as well, and Wifi connections work just fine.

However, I can't connect to the cellular network. I have updated the date/time via settings and rebooted the phone. I also reset network settings and finally reset the entire device back to factory settings. However, I keep getting the "Searching" message on the status bar followed by "No Service".

Any idea on what went wrong?

⟐ Commented November 25, 2018 at 0:20 MST