iFixit - Answers With Device "Android Phone"

HTC Evo 4G LTE: The application (process com.android.vending)has stopped unexpectedly?

Wed, 29 Apr 2026 04:01:22 -0700

Google Play was accidentally uninstalled. I reinstalled it and now get the error message, "The application (process com.android.vending) has stopped unexpectedly. Please try again." Is there a way to save my phone? It's running Android version 4.1. I've only had the phone 4 days.

⟐ Commented April 29, 2026 at 4:01 MST

Samsung Galaxy Note II: My phone works but my screen is blank

Mon, 15 Dec 2025 04:33:27 -0700

My phone works, but my screen won't show anything. It is blank or black. What can I do to fix it?

⟐ Answer edited December 15, 2025 at 4:33 MST

Samsung Galaxy S5: Can't sign in to Samsung account after factory reset

Wed, 18 Mar 2026 05:47:08 -0700

I forgot my password and chose factory reset by turning my phone and holding volume up key, home button and power button together. It resulted in my phone being locked. But after reboot, it asks for Samsung account ID and password. While entering the ID and password, the processing fails and can't access my phone any more. I have reset my password several times, but still same result.

Someone can help me to resolve the issue.

⟐ Answer edited March 18, 2026 at 5:47 MST

Samsung Galaxy S II: How do I turn Safe Mode off?

Mon, 16 Jun 2025 09:49:29 -0700

My phone randomly goes into safe mode, and I don't know how or why. The first time this happened was after collecting it from a service center.

Please help.

⟐ Commented June 16, 2025 at 9:49 MST

ZTE ZMax: Why isn't my Camera working?

Tue, 26 Aug 2025 06:41:21 -0700

Everytime I open it," Unable to connect to camera,Camera has been disabled because of security policies or is being used by other apps" I tried fully reseting the phone but it still won't work. Thanx in advance.

⟐ Answered August 26, 2025 at 6:41 MST

Samsung Galaxy S5: Why does my camera say, "Warning: Camera Failure"

Fri, 11 Oct 2024 02:42:38 -0700

My camera doesn't work. Whenever I open my camera app, a message appears saying, "Warning: Camera Failure" and the screen doesn't display anything.

⟐ Answered October 11, 2024 at 2:42 MST

Samsung Galaxy S III: My camera keeps saying camera failed. How do I fix it?

Wed, 11 Sep 2024 09:15:53 -0700

Camera keeps saying camera failed. How do I fix it?

⟐ Answered September 11, 2024 at 9:15 MST

Samsung Galaxy Note II: Not registered to Network

Thu, 28 Aug 2025 06:38:27 -0700

I bought this unlocked Samsung Galaxy Note II about 9 months ago, and it worked perfectly. All of sudden, it stopped recognizing the network. It keeps saying that it's unable to connect, but it can recognize T-mobile signals. It looks like the phone knows that there is a signal but is unable to connect to the network. Everything on this phone has worked very well other than this network problem. I can use WiFi perfectly, but I cannot make or receive calls. Would you please help me? Thank you so much.

⟐ Answered August 28, 2025 at 6:38 MST

HTC One: How can I fix the purple-tinted camera on my HTC One M7?

Mon, 09 Mar 2020 10:15:07 -0700

My HTC One M7 has the purple tint camera issue. HTC wouldn't repair it (long story), so is there a way to fix it myself? I don't think replacing just the lens would do anything. I think it's a heat related issue. Would adding thermal paste to the heat plate help it?

⟐ Commented March 09, 2020 at 10:15 MST

Samsung Galaxy S6 Edge: Phone boot loop, Custom binary blocked by FRP lock.

Tue, 06 May 2025 00:34:19 -0700

phone blocked screen says custom binary blocked by fap lock

⟐ Answered May 06, 2025 at 0:34 MST

Sony Xperia Z: How to unfreeze phone?

Fri, 18 Jun 2021 00:38:36 -0700

While in record mode, my phone has frozen. How do I unfreeze it? I've tried turning the phone off, but nothing happens. I've tried taking the SIM card out, but nothing. How do I take the battery out of this phone? Will that work?

⟐ Comment deleted June 18, 2021 at 0:38 MST

Samsung Galaxy Note 3: Replace broken Samsung Note 3 LCD screen

Thu, 17 Jan 2019 21:53:04 -0700

I recently dropped my Samsung Galaxy Note 3. It only has a few cracks, but the screen doesn't work. It is just completely black. The phone works and everything (I can hear it ringing etc) but I can't see anything. Is there anywhere I can get it replaced? I live in Liverpool NSW BTW. And how much would it cost?

⟐ Commented January 17, 2019 at 21:53 MST

Samsung Galaxy S7 Edge: How to Unlock my Samsung Galaxy S7 Edge without password?

Wed, 15 Apr 2026 03:42:29 -0700

I bought a new Galaxy S7 to my son for the brithday present, I set a screen lock on the phone when testing the phone on the store, but I have lost my password, and my son can not use the new phone without password. How can I remove the password and enter the phone? Anyone who can help please?

⟐ Commented April 15, 2026 at 3:42 MST

HTC One: Why is my phone's sound not working?

Fri, 20 Oct 2023 11:29:35 -0700

My phone has stopped playing any type of sound that would normally play. I have made sure the volume is up with my volume controls.

⟐ Commented October 20, 2023 at 11:29 MST

BLU Phone: Blu Studio 5.5 will not turn on

Sun, 30 Jun 2024 06:18:52 -0700

The phone was working fine before I left the US to travel to Philippines so i boxed it back up and brought it here as a gift. When we tried to turn it on here it will not even turn on. We had the battery checked and it is good with charge and everything. Any ideas what could be wrong with it?

Thanks

Mark

⟐ Commented June 30, 2024 at 6:18 MST

ZTE ZMax: How do I fix the sound on my phone?

Sat, 23 Apr 2022 07:56:49 -0700

The media and all the ringers are all not working even though it says it isn't on silent. When I plug in the headphones, then it works and its the only way I can watch videos.

⟐ Comment deleted April 23, 2022 at 7:56 MST

LG Android Phone: Why can't I download any more apps?

Wed, 24 Dec 2025 01:25:22 -0700

I have an LG Optimus Hub android phone. My problem is that every time I try to download apps from play store I get a message saying 'insufficient internal memory'. I have tried to clear as much internal memory as possible by deleting other apps and moving some to my 32Gb Sd card but I still get the same message. I hardly have any apps in my phone!!!

Is there a way that I could download my apps directly into the Sd?

Please help, otherwise the phone works fine, I am trying to avoid the purchase of a new phone.

Thanks in advance. Lovely web site !

⟐ Answered December 24, 2025 at 1:25 MST

HTC One X: Why is my sim card slot, not reading my sim card?

Tue, 08 Oct 2024 02:30:16 -0700

Sim card slot is not detecting sim card. Sim card does work, tried it in another phone.

⟐ Commented October 08, 2024 at 2:30 MST

Samsung Galaxy S4: data and text work fine. Can not make or receive phone calls

Sat, 23 Aug 2025 10:06:24 -0700

I can send and receive text, google questions, even replay voice mail. phone calls do not come in or go out.

all else works

⟐ Commented August 23, 2025 at 10:06 MST

Samsung Galaxy Alpha: Why is there no sound coming out of my phone?

Fri, 07 Feb 2025 05:14:33 -0700

When I try and watch a videos on my phone there is no sound coming out of the speaker.

What can I do to fix this?

I really would like to hear my friends singing happy birthday to me.

⟐ Answered February 07, 2025 at 5:14 MST