Sansa e260R Troubleshooting
Screen freezes ¶
Your e260R turns on, but freezes at the SanDisk logo.
Temporary glitch ¶
The first thing you should try is restarting the device by pressing and holding the power button for 20 seconds, releasing it, then pressing it again to restart. If your problem persists, read on.
Corrupted firmware file ¶
Loose memory ¶
It's possible that the memory unit on your e260R may have come loose. You can use the memory installation guide to get into the device to reposition the memory.
Broken LCD ¶
The display itself might be broken. In this case, you'll need to replace it with a new one.
Doesn't hold a charge ¶
The battery doesn't charge at all or goes from fully charged to completely drained unreasonably fast
Bad battery ¶
Rechargeable batteries that are a few years old tend to lose the ability to hold a charge. You may need to replace it with a new one.
Charging port broken ¶
A broken charging port might be preventing the battery from receiving charge. Replacing it could allow the battery to charge.
Doesn't respond to input ¶
Your e260R turns on and gets past the SanDisk logo, but doesn't respond to input
Blocked contacts ¶
There may be dust or other particles preventing the buttons from making the circuit they need to provide input.
Broken motherboard ¶
If your e260R still doesn't respond to input after clearing the contacts, the motherboard may be broken.
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