Cracked LCD Display
LCD Display is cracked, shattered, or damaged
Replace LCD Screen
If the screen appears cracked or damaged in any way, the only way to repair the camera is to replace the display. It can be done by following the LCD Screen Repair guide.
Camera Won't Turn On
Camera does not respond when the power button is pressed
Check Batteries
Recharge the external battery set in case it is dead.
Faulty Wiring
There might be a problem with the connection between the external battery and the logic board. This is due to bad circuitry caused by water damage or particle obstruction. Follow the Logic Board Replacement Guide in order to fix this problem.
No Flash from Camera
The camera may be set on auto-flash or forced flashed, but when a picture is taken, no flash occurs.
A number of problems could cause the camera not to flash:
- bulb burnt out
- physical damage to flash (ex. dropping camera)
- water damage
Replace Flash Bulb
Remove the flash bulb, order the proper parts, and follow the Replace Flash Bulb repair guide.
Lens Stuck in Open Position
You are using your camera (taking pictures or videos) and turn the camera off, but the lens remains stuck.
Note: After testing the two troubleshooting solutions, turn the camera on and press the Playback button on the back of the camera to retract the lens.
Check the Battery Meter
Battery may have died and needs to be replaced or recharged. The best solution would be to check the Battery Indicator on the camera. If the Indicator shows the battery is low, replace or recharge the battery.
Dirt or Other Particles Jamming Lens
After much wear and tear, the camera lens’ can attract particles that can block the retraction of the lens. The best solution would be to use an antistatic electronic cleaning spray to get rid of any particles jamming the lens. In this way, it minimizes the chance for fingerprints on the lens or more particles jamming the lens.
No Sound
Camera does not produce any sound upon use
Camera Accidentally Muted
The issue may be with the camera settings. The camera might have been accidentally muted. This issue can easily be fixed by going to the display settings and deselecting the mute option.
Damaged Speakers
If the camera has not been muted then the only possible problem is that the speakers are damaged. This can be fixed by following the Speaker Repair Guide.
3 Comments
I bought new battery but still not holding charge
lindadavieswxm - Reply
I have bought a new battery and its still not holding charge ?
lindadavieswxm - Reply
All mine brings up is computer mode why.
mickytheguy72 - Reply