Camera Will Not Turn On ¶ 

Remember to hold down the power button for more than three seconds to turn camera on.

Batteries ¶ 

If your camera is still not turning on there may be an issue with the batteries. Some possible problems could be:

• The batteries may be missing.

• The batteries may be inserted in the wrong direction.

• Or, the batteries may be dead.

If you have one of these problems, please follow the link to our [battery replacement] guide.

Power Button ¶ 

The power button may have been damaged as well. If this is the problem, please follow this link to our [Button Replacement] guide.

Screen ¶ 

If you feel the camera is turning on, but the screen is not working, please follow the link to our [LCD replacement] guide.

Button Malfunction ¶ 

The Button set to the side of the LCD Screen may be damaged during use. These buttons control zooming, and menu options:

• Zooming buttons do not work.

• Cannot view photos.

• Cannot access menu.

• Cannot change display settings.

• Directional buttons do not work.

• Cannot delete photos.

• Scene selection menu not accessible.

• Buttons are water damaged.

If you encounter any of these problems please follow the link to our [button replacement] guide

Shutter Button ¶ 

If the camera is not taking pictures, but is on, there may be a problem with the shutter button. If you feel this may be the problem, please follow the link to the [button replacement] guide

Zoom Lens Malfunction ¶ 

If there is a problem with the zoom lens, it may need to be replaced. To replace the zoom lens, follow the link to our [zoom lens replacement] guide.

LCD Screen Display ¶ 

If the LCD Display is having any of the following problems:

• LCD is cracked.
• LCD has sustained water damage.
• LCD has a poor connection.
• LCD no longer works and needs replacement.

follow this link to our [LCD replacement] guide

Flash Problems ¶ 

• Flash has sustained water damage.
• Flash has a poor connection.
• Flash casing is cracked or missing.
• Flash tube/bulb is dead or broken.

If you suspect you have any of these problems, please follow the link to our [flash replacement] guide.

Outer Case Broken ¶ 

The case encloses all functioning parts of the camera. Some problems with the case include:

• Cracked Case.
• Scratched Case.
• Battery flap does not close.

If you are having one of these problems, please follow the link to our [outer case replacement] guide.