Camera will not turn on ¶ 

The camera shows no signs of life after pressing the power button.

Bad/Discharged Battery ¶ 

The first thing to check if your camera won’t turn on is the state of your battery. It might be as simple as recharging your battery.

Dirty Terminals ¶ 

There may be particles preventing a good connection between the camera and the battery. We suggest cleaning the terminals with a cotton swab.

Loose Connections ¶ 

There may be a connection break in the internals of your camera. Open up your camera and check for any loose ribbon connections.

Faulty Camera ¶ 

If none of these solutions work, you may need to have the camera repaired by Canon or another camera professional.

Function buttons are sticking or do not register ¶ 

The function buttons next to LCD display not functioning.

Sticking Buttons ¶ 

If liquids or dirt have spilled onto the camera, the contacts may be filled with particulate matter. Take the camera's back casing off and clean the contacts with a cotton swab.

Faulty Contact Unit ¶ 

The unit that registers button input may have malfunctioned. Replace it using this guide.

Loose/Faulty Ribbon Connector ¶ 

The connection from the contact unit to the motherboard may need replacing.

LCD display is not functioning correctly or won’t turn on ¶ 

Camera indicates that it is on, but an abnormal image or nothing at all appears on the display.

No Image Displayed ¶ 

Your display may be turned off. Try pressing the display button until the display turns on. If this does not work you may need to replace your LCD display.

Cracked ¶ 

The LCD may still display partial images, but we recommend you replace it to restore functionality.

Horizontal Lines Appear ¶ 

This indicates that the LCD is damaged. Replace it using this guide.

Camera displays "Memory Card Related Error” ¶ 

LCD displays message “Memory Card Locked”, “No Memory Card”, or “Memory Card Error”.

Card is locked ¶ 

Take out the memory card. The write/protect switch may be set to lock. Set it to unlock.

Bad Memory card ¶ 

The memory card may be damaged. Try using another memory card.

Bad Connection ¶ 

The connection to the motherboard from the memory card slot may be compromised. If this is the problem click here.

Flash unit isn’t working ¶ 

Flash (ON) symbol is displayed but the flash does not go off.

Bad Connection ¶ 

The ribbon connecting the flash unit to the motherboard might be disconnected or loose. Check to make sure these ribbons are connected properly.

Bad Flash Bulb ¶ 

The flash bulb might be burned out or faulty to begin with. If this is the case, a new flash bulb will need to be installed.