Questions
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Won't turn on or charge
iPod Classic will not power on, nor accept a charge. Dead.
Answers
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Answer to: Stuck on ok to disconnect
I had this very issue and spent six hours on the phone with Apple and they couldn't fix it ...but here is what I discovered and it worked to clear up the issue. First, see if the iPod works on a different computer without automatically going to "OK to Disconnect". If it doesn't, it may have issues. If it does, you need to perform a "Restore" (not a reset) on your 6th Gen Nano. This will wipe out any tunes on the iPod, but you said you don't like the ones on it anyway. Once the Restore is complete, first and foremost, tell it NOT to automatically sync to iTunes on the registration screen that pops up immediately after the restore by unchecking the related box. Then, be sure to Rename the iPod. That's the fix that worked for me, so hope you have the same results. For instructions on how to perform a Restore, go to www.apple.com/support and type in "Restore Nano 6th gen" in the Support page Search box in the upper right corner of the screen. That will bring up instructions on how to do the Restore. Good Luck! -
Answer to: Will not start up
First, try unplugging the Mac from the wall for two minutes and plug it back in. Try restarting. If that doesn't work, attempt booting in "Safe Mode" by booting up and as soon as you hear the startup chime, press and hold the "Shift" key until you see the Grey Apple and Spinning Gear. Then let go. Starting in Safe Mode fixes a couple things, so try the unplug first. Works so many times after power has gone out. Another possible fix is resetting the PRAM. -
Answer to: Won't turn on or charge
There are several reasons an iPod won't show up in iTunes. And not so uncommon. A great place to start is on www.apple.com/support - there you can type yor question in the support "Search" box and it's fairly easy to find Apple's iTunes troubleshooting guide as to why your iPod won't show up. With a little luck, you might find one of their suggestions helpful and once your iPod shows up in iTunes, you can get on with the " Restore" process which will wipe and re-install the iPod's operating system software. Oh... and will remove all your songs from your iPod as well. Best wishes! -
Answer to: Won't turn on or charge
Thanks for responding! ...I'm aware of the intricacies and that it needs at least a 30 percent charge, and I left it to charge overnight but it just will not do anything. So, it will not charge when plugged into my Mac or any other form of USB nor does it appear in iTunes or on the desktop. Cable is good, I've tried three that already work on other iPods, even a car charger. For the most part, I've taken all the correct steps to insure that the iPod should work properly. It just does not and I kind of wanted to know if the problem is most likely the Logic Board, in which case it's probably more cost effective to replace the iPod given its age. But what about the hard drive? I believe the iPod would show some sign of life even if the hard drive went bad. Does anyone know if that is true? Would I at least see a lighted screen even though it would not boot, or is everything solely reliant upon the hard drive? Should it still appear in iTunes if the hard drive is bad? Thanks! -
Answer to: Why have I lost sound and also my sound icon?
oops… what I have in my "Select a device for sound output:" is Headphones and the Type is Built-in Output. I use an external computer sound system. -
Answer to: Why have I lost sound and also my sound icon?
Try going to the Apple in upper left of desktop screen. Then click on System Preferences. Under the heading "Hardware", click on Sound. There, make certain "Show Volume in Menu Bar" box is checked. Then click on "Output" tab at top. In Output, be sure your output device is selected in "Select a device for sound output:" Then, at the bottom, make sure the volume slider is set high enough and also be certain that the "Mute" box does NOT have a check mark in it. And once again, verify that the box next to Show volume in menu bar IS checked. Give it a whirl and see if that helps. -
Answer to: Why is my computer not getting power?
Good answers… all it would take to see if it's the charger is to use a multimeter to see if it's getting the proper DC voltage to the plug. If it is… it's like matthewfrey says, probably the DC-In board.
Superdrive beginning to fail.