Bryandd

Hi

firstly thank's to QE2 for the help

i have a Mac I Book G4 it has only been used to webcam with my son who lives in the USA i am in the UK but yeasterday i got a message on it telling me there where upgrades available for I Tunes so i downloaded them, on completion the I Book shut gown so the uogrades where working thats when my problem arose it will now not reboot it sits there with the Apple logo aand the spinning ball and nothing else. has anyone had this problem anyone any idea how to get it to reboot

thank you in advance Bryan

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Quote from lemerise:

No problem whiping the disk and doing a clean install. That's the better way to install a fresh system but you need a back up of your data before doing it.

thank you for that but i lost all interest in what data i had my son says he has all that matters so i just wiped it and installed a new system, i managed that but when i tried to reintall some data it tells me "" no default application to open the document "" sorry to ask but what do i do now, as i said i do not know much but can follow instructions

Bryan

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Hi

i have all the original disc's i also have the ilife disc

i tried the reset password procedure and it seemed ok but when i tried to reinstaall i got a messagee telling me it needed 2.8g to reinstall and there was only 1.8 free space left i had given up trying to get back to original settings and devcided to wipe everything

as u probly gathered i do not know a lot but i can get by with the right advice so i shall try again with what you have said

mnay thanks Bryan

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Quote from Bryandd:

Hi to lemerise you gave me some advise a few days ago about my ibook G4 and it seemed to work ok i was able to boot it up, and thought it was ok BUT

if i can expalin why i have a Mac it was bought for me by my son who lives in the states and it is used more or less just for web-cam sessions, i have some music and some photo's on it as well

after doing what you advised i was able to boot it up, but could not open any of the proga on it ie ipic's or ichat as it was not long out of warranty i rang apple care they said as it was a software prob they would look at it theey checked everything out said it was working fine and went through the reinstall software process but my son installed it all about 4 years ago and cannot remember what he used as the password we have gone through it over the past week all to no avail trying to get back to the original settings do you know any way to find out the original password

Bryan

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many thank's for this info especially to lemerise and QE11 it worked fine

Bryan

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Quote from lemerise:

If it's a software issue, boot the ibook holding down the COMMAND and the S keys until you see a black screen with white text then type:

fsck -f

This will check your system integrity and do the repairs if needed.

At the end of the processus a message should tell:

<<The volume (name of the hard drive) appears to be OK>>

If you have an other message redo the fsck -f action again.

When the repair is done type:

reboot

and press on the RETURN key.

If the problem is a failing hard drive this procedure will be no help. If so you should find a way to boot the ibook from an external source (firewire hard drive or firewire optical drive)to check the internal drive with Disk Utility.

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Quote from Skippy722:

your harddrive might be going bad, do you have the restore disks that should have came with the computer?

Hi Thank you for your reply

yes i have both disc's but i have tried them but still no joy and it is a struggle to geet the disc out again because all i get is the spinning fan and the apple logo i also saw that when close the i book it is not switching off

apple care tell me it is a software problem is this the same as you think ? i appreciate your comments Bryan

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Hi sorry i am not answering your problem but i am new to this site and would like to ask for help with my Mac I Book G4 but do not know where to enter my question could you please tell me how to enter it on the site

i would be most gratefull

Many thanks Bryan

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