iFixit teardowns reveal to the world the devices that power new consumer electronics. Unlike traditionally dry intellectual property dissections, our teardowns actually show the process of breaking apart a device, methodically showing each component and commenting on the hardware. Astute, consumer-focused technical analysis of the product reveals new components and manufacturing technologies that would otherwise go unreported by the media.
- Investor-friendly analysis
- Media exposure
- Sponsored teardowns
- Teardown licensing
iFixit has transformed teardowns into a powerful public relations tool for communicating to investors and the global engineering community what components really make the latest electronics tick.
We are the only mass-market channel for showing—not just informing—consumers and investors.
Our manuals make it easy for people to perform a wide variety of tasks—whether they're end-users, technicians, or recyclers. We write detailed, photographic step-by-step instructions that communicate how to get things done.
- Service manuals
- Installation / upgrade guides
- Technical illustrations
- repair / maintenance instructions
Our technical writing team methodically documents a process by taking instructive, high-resolution photos and writing clear, concise text for each step. Quality control engineers work with clients to test documentation with the target audience. We don't consider a project complete until it has been thoroughly vetted and has passed field tests with flying colors.
Reformat your legacy documentation into an open, standardized, and easily-editable format. Converting your documents to open, XML-based standards will allow true data portability, and free your information from Stale Document Syndrome™ by enabling easy editing and continuous improvement.
- Service manual conversion
- Documentation digitization and reformatting
- Legacy data migration to PDF and XML
- Disassembly documents to meet regulatory requirements
iFixit manuals get things done.
Happy technicians are productive technicians.
We write service manuals that help get real work done. Every step shows precisely what to do, without ambiguous diagrams or superfluous instructions. Manuals include productivity tips and tricks gleaned from real-world experience. Repair technicians rave about our in-depth, effective hardware documentation.
What's different about our manuals?
High-resolution, instructive photos.
Every iFixit photo tells a story. We integrate hands and tools into each shot to precisely communicate the action involved. Many traditional service manuals don't use any photos at all, often relying on inaccurate and unintelligible line drawings.
We are passionate about technical documentation.
We are continuously working on new techniques to improve our technical instructions. We've written thousands of repair guides, and this invaluable experience has made us experts at communicating complex tasks simply. What's the best way to explain how to remove a tricky and fragile connector? How can we make sure a hidden screw isn't overlooked? We sweat the details on such problems. We even wrote a custom software platform to enable collaborative creation of technical manuals. Our manuals have hundreds of thousands of fans around the world because people understand our passion and love our work.
Beyond print: Extreme resolution.
The Web frees service manuals from the burden of printed formats, allowing us to take full advantage of high-resolution, modern display technology. It's easier to zoom in on a screw when you have ten million pixels at your disposal—in every photo.
Brevity is the soul of service.
We communicate in the fewest words possible. Technicians just want to get the job done; we expeditiously facilitate their work.
Designed for technicians, useful for everyone.
Thousands of people use our step-by-step guides every day. We've helped people from all walks of life perform complex repairs: from the 9-year-old girl who used our photos to disassemble and repair her iPod, to the 76-year-old pensioner who followed our instructions to repair his PowerBook.
Living documents become more functional over time.
An outdated manual can be worse than no manual at all: incorrect information causes expensive mistakes. For a document to be truly useful for years to come, it has to get better with use. In our manuals, every single step has an edit button that allows field technicians to fix errors and make improvements. Field edits are queued for review, and once approved, our system automatically regenerates an updated version of the document in every format.
XHTML. XML. PDF. Flexible.
Our open XML information architecture means that your information is flexible. Open standards make it easy to adapt documentation for use in any environment. Want to build a custom application to display the content on a mobile device? Go right ahead. Want an immersive, hands-free view? Use our slideshow view. It's your data—make it work for you.
Open repair manuals show leadership in green manufacturing.
Consumers are taking device lifecycles into their own hands. They realize that responsibility for the full environmental impact of their things lies with them. People are making things work as long as possible by improving and repairing electronics themselves. Manufacturers that support and encourage this movement will be recognized as market leaders and responsible world citizens.
Digital manuals handle prerequisites with aplomb.
Printed service manuals are notorious for requiring you to flip back and forth between chapters throughout the book. Want to remove the engine block? First follow sections 1, 3, 6, and 10. This choose-your-own-adventure layout is tedious, time-consuming, and prone to error. Unfortunately, most digital document conversions preserve this cumbersome anachronism.
iFixit manuals handle prerequisite chains natively. Each document understands its prerequisites, so that the instructions to access the engine block are automatically inlined as needed.
Electronics recyclers need standardized documentation.
Environmental regulators are starting to require that electronics manufacturers provide recyclers with the information they need to dismantle devices properly. Recyclers need a rapid way to access disassembly information. Having to dig through reams of legacy PDFs for the information is so time-consuming that it defeats the point of having manuals in the first place.
What if service manuals were available in a standardized format? The disassembly technician could simply scan a barcode, calling a full-screen view of the appropriate manual up on the screen. Once the information is in open format, recyclers are free to develop their own custom solutions to optimize their workflow.
Easy-to-understand markup and callouts.
We built an image markup tool specifically for technical documentation. Each callout intuitively connects photo and text.
We are the industry leader at communicating technical repair information to a global audience. iFixit's repair manuals have been successfully used by over a million people to repair computers and electronics. But don't take our word for it—ask our customers, or any of the dozens of mainstream news publications that have featured our success.
Spark a global DIY movement around your products.
People want to fix things! Repair connects individuals to devices in a surprisingly intimate way. There's nothing more frustrating than not being able to repair a broken device that has become part of your daily lifestyle. Environmentally conscious consumers want to buy devices that they can use as long as possible, performing repairs when necessary.
Tinkerers and hackers want to modify products and improve them. People are actively forming ad-hoc online device support communities. Companies that embrace this DIY spirit will see consumers flock to products that are open, flexible, and durable. By joining the community, manufacturers have the opportunity to set a positive tone, provide leadership, and increase long-term demand.