Step 16 — RAM
Release the tabs on each side of the RAM chip at the same time. These tabs lock the chip in place and releasing them will cause the chip to "pop" up.
Pull the RAM chip out.
There are RAM slots on both sides of the processor. We recommend installing higher capacity chips on the bottom so that if you want to upgrade later, you won't have to remove the processor.
Step 17 — Hard Drive
Grasp the orange cable at the left end of the hard drive and disconnect it from the logic board.
Try to grasp the cable on the plastic connector rather than on the flexible cable section.
Step 18
Grasp the plastic tab and pull the hard drive up and to the left, making sure that the metal bracket doesn't catch on the black plastic casing.