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How to reset BIOS settings and BIOS security settings (HP Commercial BIOS)/PREREQUISITE ONLY

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  1. How to reset BIOS settings and BIOS security settings (HP Commercial BIOS)/PREREQUISITE ONLY, Resetting the BIOS settings (1/2): step 1, image 1 of 2 How to reset BIOS settings and BIOS security settings (HP Commercial BIOS)/PREREQUISITE ONLY, Resetting the BIOS settings (1/2): step 1, image 2 of 2
    • These steps only apply to used systems.

    • Before attempting SureRecover on a used computer, you must factory default the BIOS settings; most companies customize this, and it can cause issues restoring a used computer.

    • Press Esc on the keyboard, and select BIOS Setup (F10). Select Restore settings to factory default. The computer will restart and then you may be prompted to enter a code. THIS IS EXPECTED BEHAVIOR IF IT OCCURS; there is a presence option in the HP commercial BIOS.

    • Once the settings have been reset, there will be no setting related issues to worry about.

  2. How to reset BIOS settings and BIOS security settings (HP Commercial BIOS)/PREREQUISITE ONLY, Resetting the BIOS security settings (2/2): step 2, image 1 of 3 How to reset BIOS settings and BIOS security settings (HP Commercial BIOS)/PREREQUISITE ONLY, Resetting the BIOS security settings (2/2): step 2, image 2 of 3 How to reset BIOS settings and BIOS security settings (HP Commercial BIOS)/PREREQUISITE ONLY, Resetting the BIOS security settings (2/2): step 2, image 3 of 3
    • These steps only apply to used systems.

    • Before attempting SureRecover on a used computer, you must factory default the BIOS security settings. Some companies change this, and it can cause problems.

    • Press Esc on the keyboard, and select BIOS Setup (F10). Select the Security tab and select Restore settings to factory default. The computer will restart and then prompt for a code to reset the TPM. THIS IS EXPECTED BEHAVIOR. The code will only work one time as it is randomly generated.

    • Once both the BIOS and security settings are reset, you are ready to install an operating system.

Conclusion

To reassemble your device, follow these instructions in reverse order.

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Nick

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One Comment

Reset security defaults (023)

3670 + enter - to complete the change

Esc- continue without changing

For more information, please visit: www.hp.com/go/tech center/startup

Need to know how to get out of this. I want to save the change

Please help

Tonya Weaver - Reply

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