Turn the computer so that the ports are facing you. If the keyboard is locked, open the port cover and turn the keyboard locking screw until the keyboard is unlocked. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s103 Pull the keyboard release tabs toward you and lift up on the keyboard until it pops free. Make sure you have removed the laptop battery and CD/DVD module from the expansion bays before proceeding. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s104 Lift the keyboard out by pulling it up and away from you. Rest the keyboard, face down, on top of the trackpad. In order to replace the keyboard, you must first remove the modem. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s105 Remove the three silver Phillips screws that attach the heat shield to the internal metal framework. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s106 Lift the heat shield up and pull it toward you. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s107 Your laptop should look approximately like this. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s108 Pull the battery cable directly up from the logic board. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s109 Remove the battery from its holder by pulling up and to the left. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s110 Remove the two silver Phillips screws from the modem. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s111 Use a spudger, the tips of your fingers, or a flat non-metal tool to get under the modem's edge and pry it up from its socket as shown in the picture. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s112 Disconnect the cable from the right side of the modem. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s113 Your laptop should look approximately like this. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s114 Use a spudger, the tips of your fingers, or a flat non-metal tool to pry up the processor's right side. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s115 Disconnect the keyboard cable from the logic board by pulling directly up on the clear plastic loop. This step is out of sequence with the keyboard because in order to remove the keyboard you must first remove the modem. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s116 Your laptop should look approximately like this. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s117 Release the tabs on each side of the RAM chip at the same time. These tabs lock the chip in place and releasing them will cause the chip to "pop" up. Pull the RAM chip out. There are RAM slots on both sides of the processor. We recommend installing higher capacity chips on the bottom so that if you want to upgrade later, you won't have to remove the processor. /Guide/Repair/PowerBook-G3-Lombard-RAM/45/all#s118