Turn the computer so that the ports are facing you. If the keyboard is locked, open the port cover and turn the keyboard locking screw until the keyboard is unlocked. /Guide/Repair/PowerBook-G3-Lombard-Heat-Shield/41/all#s103 Pull the keyboard release tabs toward you and lift up on the keyboard until it pops free. Make sure you have removed the laptop battery and CD/DVD module from the expansion bays before proceeding. /Guide/Repair/PowerBook-G3-Lombard-Heat-Shield/41/all#s104 Lift the keyboard out by pulling it up and away from you. Rest the keyboard, face down, on top of the trackpad. In order to replace the keyboard, you must first remove the modem. /Guide/Repair/PowerBook-G3-Lombard-Heat-Shield/41/all#s105 Remove the three silver Phillips screws that attach the heat shield to the internal metal framework. /Guide/Repair/PowerBook-G3-Lombard-Heat-Shield/41/all#s106 Lift the heat shield up and pull it toward you. /Guide/Repair/PowerBook-G3-Lombard-Heat-Shield/41/all#s107 Your laptop should look approximately like this. /Guide/Repair/PowerBook-G3-Lombard-Heat-Shield/41/all#s108