Ooo... the dreaded white screen of doom...
Okay, there are a few steps you can follow in trying to recover a jacked up iTouch.
1) The hard restart... Hold the Home & Lock buttons for about 30 seconds. The Apple logo should come up and the iTouch should start back up. (if the hard restart doesn't get the whiteout screen to go away, hold the home button for about 30 seconds)
2) If step 1 didn't resolve the issue, repeat the procedure while your iTouch is attached to your PC/Mac. This action will/should push your iTouch into "recovery mode", this should allow you to replace the firmware/OS. You will want to use the restore to backup option, but if the problem persists you may need to repeat this procedure and treat it as a new iTouch. With luck, this should resolve the issue.
3) In the case that neither a hard restart nor a full restoration can resolve the issue, feel free to contact me directly so that I may walk you through a few more involved steps.
Knowledge is a gift, share it!
Tovie Crow @ iKnowApple.com, 919.280.3101
[quote|TovieCrow]Ooo... the dreaded white screen of doom...
Okay, there are a few steps you can follow in trying to recover a jacked up iTouch.
1) The hard restart... Hold the Home & Lock buttons for about 30 seconds. The Apple logo should come up and the iTouch should start back up. (if the hard restart doesn't get the whiteout screen to go away, hold the home button for about 30 seconds)
2) If step 1 didn't resolve the issue, repeat the procedure while your iTouch is attached to your PC/Mac. This action will/should push your iTouch into "recovery mode", this should allow you to replace the firmware/OS. You will want to use the restore to backup option, but if the problem persists you may need to repeat this procedure and treat it as a new iTouch. With luck, this should resolve the issue.
3) In the case that neither a hard restart nor a full restoration can resolve the issue, feel free to contact me directly so that I may walk you through a few more involved steps.
Knowledge is a gift, share it!
Tovie Crow @ iKnowApple.com, 919.280.3101[/quote]