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Troubleshooting ¶ 

Track down a number of hardware problems using the Microsoft Surface Pro Troubleshooting guide.

Identification and Background ¶ 

The Microsoft Surface is a tablet computer announced by Microsoft on June 18, 2012, and its Pro version was released February 9, 2013. The Surface shared its launch date with Windows 8, and serves as a hardware tie-in for promoting the new OS. The Surface Pro also features an Intel i5 core processor.

The Microsoft Surface line features a molded magnesium case called VaporMg, which is a combination molding technique and particle deposition process to create the desired finish on the exterior, as well as a built-in kickstand for pop up viewing.

The Surface is advertised with an optional magnetically attached keyboard, making it resemble a very thin netbook. The Surface has 5-point detection, while the Surface Pro has 10-point touch detection, with a digital pen and Wacom digitizing technology.

Technical Specs ¶ 

Release date: February 9, 2012

Color display: 10.6" ClearType HD Display,

1920x1080 pixels, 16:9 (widescreen), 10-point multi-touch

Processor: Intel core i5 1.7GHz with Intel HD Graphics 4000

RAM: 4GB RAM

Storage: 64GB, 128GB

Wireless:Wi-Fi (802.11a/b/g/n), Bluetooth 4.0

Battery: 42 W-h

Weight: 2 pounds (907 g)

Dimensions: 10.81in x 6.81in x 0.53in

Ports: Full-size USB 3.0, microSDXC card slot, headset jack, MiniDisplay port, cover port

Sensors:ambient light sensor, accelerometer, gyroscope, compass

Getting Started

Microsoft Surface Pro Contact

Microsoft Surface Online Service Center

Microsoft Surface Pro Warranty

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