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Charley
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Playbook got to 0% battery and now it won't turn on?

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My Playbook got to 0% battery and now it won't charge or turn on. What are my options?

A- do you have a solution for me so that I can fix it myself?

B- If not, how much does it cost to get the battery replaced?

C- I didn't buy warranty for it but is there a law that will mean I can still get refunded or a replacement if I bought it under 6 months ago?

Tell me everything you can.

Thanks,

Charley.

Edited by: rj713 and oldturkey03 ( )

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alison
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Hi there.

Not sure if this is too late-but thought I would offer an alternative suggestion. The same thing happened to my playbook, according to a friend who works for RIM they had to recall a bunch of them for a very simple problem.

Take a look at the charging port inside the playbook, the piece inside needs to be level. You need to use a small metal object to make the piece level in the center.

This worked for me. The trick is to always keep the blackberry symbol facing upwards, if it is put down, it ruins the alignment of the piece again!

Hope this is helpful. It saved my playbook :)

omg thank you very much this help me a lot am very grateful thanksssssss !!!! you save my life here :-) thankssssss !!!!

suleima,

OMG my Playbook has not been working for 2 months. I tried the alignment thing and it works!!!! Thanks very much! If only RIM were as helpful!

Sue Davie,

What can we use to alighn it.?

adrianaguirre1998,

Thank you so much it work by leveling the little metal piece, Thanks again.

Manon,

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Owen Cunneely
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I know that on iPads and iPods you need to plug them in to charge for a while to get it to turn on. I would plug it in and leave it for a while till it turns on. Tell us what happens.

Hope this Helps

I've tried that and still nothing. I know that it still works though because if I plug it in the LED light still comes on.

Charley,

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Dan Grzelak
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After a night's charge depress the power button till you see the front LED flash red and let go ... it should come up shortly thereafter.

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cochranb
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Working under a lighted magnifier, I used a thin but rigid plastic probe on a Playbook's USB port to very gently push the connector down a little. Then I checked that the connector on the USB charger could align with the adjusted connector on the Playbook, and that a connection could be made. When I was sure, I plugged in the USB charger unit to an electric outlet and it started charging up right away. You can also charge the Playbook by using the Blackberry Rapid Charger that connects to the 3 pin charging port that is to the right of the USB port on the Playbook. However if you want to connect the Playbook to a computer you need to fix the USB connector on the Playbook in any case.

I tried leveling the metal in the port but my playbook will still not turn on :s does it matter what you use to allign the metal?

merin luke,

I suggest using a plastic probe. See my post above. If the playbook will not turn on, try a new charger -- perhaps one that a friend has. You may need to wait 10-15 minutes to see signs of charging if the battery is totally exhausted. So plug in with your charger first, wait 20 minutes and see...patience pays. If that does not work try a friend's charger. In all cases be extremely gentle, don't try to ram the connector home with all your strength. If that does not work, the USB connector on the Playbook may be physically fdamaged enough to require replacement. That is a major disassembly and desoldering/resoldering operation. Before doing it, you need to find out the part number for the replacement USB connector. I suggest buying the Blackberry Rapid Charger for the Playbook an connecting that to the 3 charging dots just to make sure the Playbook can charge. If the Rapid Charger works, then you might have a damaged USB port or a bad charger. Bob

cochranb,

I tried all of the above disconnecte dteh battery even , no help any thing else guys?

Raku,

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rebekah
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did the alignment thingy, then tried something someone else suggested. Press and hold power button for 15 seconds. Leave for 5 seconds then normal start up press. Got me a red light. When that faded I did another normal start up press. That worked. Hope that helps.

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ujvala2000
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The alignment method worked for.It means correcting your charging port.earlier my pb showed no activity even after putting it to charge as the charger was loose.but after correcting the charger point with a metal probe it started within minThank god it worked for me'

Thank you all my important pictures got saved.hope '

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Khawaja Abdul Basit Manzoor
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this metal thing adjustment actually works..worked for me too..otherwise i was sellin PB in scrap :)

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