Mac won't start up, stays on screen with apple logo?
Serial No: W874874AZ62
Hello, I got given my friend's old laptop but it doesn't get past the screen with the apple logo. I have tried doing the PRAM and starting the laptop up without the battery but still nothing. Have you got any ideas how I could get past this problem?
Also 2 other questions...
-I am hoping to upgrade the RAM on this laptop, What is the most amount of RAM it can hold and what type of RAM is needed?
-the OS X on the laptop is the original, my friend has a new version of OS X Snow Leopard(from 2011)- would it be a good idea to try and run snow leopard on it, would the laptop be able to cope with it?
Thanks for your help everyone!
Yes, the troubleshooting would be resetting the SMC (remove battery and power cord, press power button for 5-10 seconds, replace battery and power cord), the PRAM and then trying to boot with the Snow Leopard DVD.
Actually, with that machine you can run up to Lion, the latest OS, and according to Everymac you could fit up to 6Gb of Ram, even if 2 or 4 would be enough for a common use.
If a through and clean install doesn't do the trick, you could return here with more details.
I'll update your question with your machine data.
That gray disk is machine specific. Unless you have the same model number it most likely won't install.
According to your serial number your machine will take up to 6 GB of RAM PC2-5300 DDR2 Min. RAM Speed: 667 MHz
Apple MacBook "Core 2 Duo" 2.0 13" (White-SR) Specs
Identifiers: Late 2007 - MB061LL/B - MacBook3,1 - A1181 - 2200
Put in the Snow Leopard disk and then shutdown the Macbook. Now hit the power button to turn it back on. Now press and hold the option key. You need to press and hold the option key as soon as it powers up. Hold the key down until you get the options to either boot to the hard drive or the Snow Leopard DVD. There will be a picture for each on the screen and you will have to click one to choose it. (May have to click the picture twice. Once to choose it and the second to get it going)
Once you boot to the DVD then you can wipe the disk using disk utility and install Snow Leopard. The utilities menu will be on the top toolbar as you go through the process with the Snow Leopard DVD.
Also I would put 4GB of RAM in it. You will not need any more than that unless you are going to be running some taxing applications. Such as Photoshop.