My phone turned off why it won't turn on
Hello, I think there was a malfunction with the processor, what should I do to make it work again, it does not react in any way to charging or anything.
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Hi @aimtiger,
Have you tried using a different, known working compatible charger or charger cable and checked if the phone started to charge?
Use a strong light and a magnifying glass to check if the charge port is OK and not clogged with lint or other debris preventing a good electrical connection. Also check that all the connector pins are there and that they're not bent or missing etc.
If there is any debris in the port enclosure, use a vacuum cleaner to try and clear it. Do not use a metal pin or probe as you may damage the pins or cause electrical problems in the phone.
Has the phone been dropped or gotten wet at all?
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Yes, I dropped it a few times and it was in the heating, the power socket has just changed and it has nothing to do with it.
Connect a USB cable to the phone and then hold both the Vol Up and Vol Down buttons operated and then insert the other end of the cable into a computer's USB port and check what happens.
If there's nothing on the screen, check if the phone shows up in the computer's File Explorer program
I have same issue and tried all these solutions but it is still completely dead. No lights tried multiple cables tried plugging into pc. but nothing shows up. Motherboard failure?
