Installing iPod Nano 6th Generation Headphone Jack Assembly this is the guide to fixing that part..it's a lot of hard work. Have you thought of just buying headphones with a built in volume control to bypass the problem for far less hassle? Also I'd try taking it in to apple..might still be under warranty.

I have a similar problem - my down volume button moves regularly but does not have any affect to the volume. In the meantime, you could awkwardly adjust the volume with the volume limit control under Settings -> Music -> Volume Limit. It kind of works :/ Good luck!

To Minefield120....

My nano took a spin through the washing machine and when it came out the screen was dead so i replaced that. Now everything was working except for my down volume, like yours. What i found to be my issue was a bad/loose connection at where the headphone jack assembly plugs into the logic board. I could replace the assembly but i don't know if the connection problem is with the plug or the jack and i've already spent $70 to fix a $120 item. However, when i put a little pressure on the connection it works again. So for now I placed a small rolled up piece of electrical tape on to of that connector and let the steel shield hold it in place. I guess we shall see how long it holds up.

i just bought an ipod nano 6g and the down volume button i cant push it down to turn down my volume...but tomorrow i am gonna take it back to best buy and get an exchange for a new one.

I have got the same problem (the volume button doesn't work) and im trying to find the solution but i don't want to wreck my ipod when i have the remote that can also change the volume.

If you found an answer please post back.

Has anyone with this problem taken their ipod into the Apple store and exchanged it?