0

Score

Avatar
triplpla
33

Asked

iPod plays, charges, but won't sync to iTunes?

History

My iPod (5th gen video 30gb) plays fine, and charges (by wall plug or pc) but won't sync to iTunes to download more songs. My PC sees it but iTunes doesn't. Any ideas?

Edited by: triplpla ( )

when your PC sees it, what does it show up as? Can you check the files on the iPod with your OS? Have you checked the Apple site and followed those recommendations http://support.apple.com/kb/ts1369 ? have you tried disk mode to see if itunes will recognize it in that mode? Have you tried a different computer or tried to reinstall iTunes? Right now it appears more of an iTunes issue than your iPod.....:-)

oldturkey03,

oldturkey03, You were right! when I did a restart of my PC I noticed an error message stating that an itunes sync ddl or dll file failed to load! So I took your advice and unstalled then reinstalled iTunes and WALLA! Everything is back to normal... Thankfully it was an easy fix. Thanks again.

triplpla,

Great...Glad I could help :-)

oldturkey03,

Post Answer

2

Score

Avatar
Mark
121

Answered

Accepted Answer

PermalinkHistory

Try using a new or different sync/charge cable. I would also check the dock connector itself for broken or dirty connectors.

0

Score

Avatar
MaKeiths
25

Answered

PermalinkHistory

Try resetting your iPod (no data is lost from device):

http://support.apple.com/kb/ht1320

If that doesn't fix it, reinstall iTunes and all its components:

http://support.apple.com/kb/HT1923

Read the comment made by triplpla on Jan 25,:"oldturkey03, You were right! when I did a restart of my PC I noticed an error message stating that an itunes sync ddl or dll file failed to load! So I took your advice and unstalled then reinstalled iTunes and WALLA! Everything is back to normal... Thankfully it was an easy fix. Thanks again. " So, it was all fixed about 6 month ago :-)

oldturkey03,

Add Your Answer

View Statistics:

Today: 5

This Week: 29

This Month: 97

All Time: 19,375