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Alann Wilson
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Why aren't all the colors being printed?

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When photo is sent to the printer only the red, and blue colors are printed in photos...When text is sent printer indicates that document is being printed but comes out a blank page.....

Edited by: David Hodson ( )

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Nicolas GUYOT
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Hi,

your printer may have any issues with the print-heads.

Look into the menu, the function to clear it.

Or try to wash it, at your own risk...

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Jonathon
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Did you check the cartridges? It might be empty and need replaced. Sometimes if you don't use inkjets for a long time, the ink tends to dry up.

You can try cleaning it with a damped Alcohol cloth, but try it at our own risk as said by previous guy.

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