0
Score
Gerardo
1
Asked
When booting my MacBook, a question mark with folder appears
At first, I hit my macbook on the right side of the laptop, which froze it. I shut it down and restarted it only to find out that a folder with a question mark was blinking.
I took my macbook to an authorized apple store to get an estimate, and they said that my hard drive crashed and I needed a new one. It was too expensive to fix there so I took it back.
I then purchased my own hard drive, followed the instructions online, and installed it myself. I found my Snow Leopard OS installation CD and tried to reboot my computer. The folder came up again so I shut it down and restarted it then pressed Alt/Option.
I then clicked the install button and after a while, the computer would shut down itself.
After continuously trying to do this, I looked up some other alternatives and when restarting it, pressed Command + Alt/Option + P + R to restart the P RAM.
Still after a while, nothing. I didn't know what else to click so I went back to the hardware, took the hard drive and RAM's out and put them back in firmly.
Still, I had no luck. My computer is trying to reboot the system again but I don't know if it works. I don't know what else to do except to wait for now. If it starts working I'll update this, otherwise, I do not know what else to do!
Anyone with any suggestions please help! I would greatly appreciate it.
0
Score
Ryan
571
Answered
Try Cleaning the install CD, can use a little bit of water and a soft cloth (preferably a microfiber cloth) and wipe from center to rim. Going in a circle is not good for the cd.
If your cd is heavily scratched you may need to order another one.
As an alternative you could try installing from a usb stick.
Also try checking your disk with disk utility on the boot cd, you may have got unlucky and got a bad hdd.
0
Score
rj713
39.1k
Answered
Here is a Apple link on installing software after a flashing question mark.
Hope this helps you.
0
Score
Gerardo
1
Answered
Okay so I took the whole laptop apart and made sure the hd cable was connected as well as the hard drive was in place, cleaned the snow leopard cd too. I am able to get into the installation process but then I try to go to disk utility and format my disk but then my laptop freezes. I try restarting it then sometimes the flashing folder reappears so I eject the cd and install it again and it loads, but that is where I am stuck at and have no clue as to what to do next.
