7
Score
chris
57
Asked
My iPod touch is disabled.
Ok someone stole my iPod touch and tried to get into to it and I think they disabled by trying to get into it with my password set. And now it says its disabled for 21 million minutes is there away that it can be fixed so I dont have to wait 40 years for it to work?
Update
How do I re-sync the ipod to restore it??
7
Score
mactech plus
4.3k
Answered
Accepted Answer
Just hook it up to the computer it was setup on and tell it to restore. That should fix it.
See the following Apple support page:
ok thank you so much =] it worked. my brothers friends gonna be happy =] i hope this never happends to my ipod XD
i dont' remember who said it, but yes they can be disabled for 21,000,000 minutes. Im looking at one right now... or at least the number of minutes that equals about 41 years - my husband and son did the math. He lost his IPOD in the recliner for the past week and apparently every time someone sat down or moved around it turned on and tried to log in. The suggestion above seems to be working to restore it... still have about 40 minutes to go... but he's not overly happy at losing all of his apps and the videos he took at school last year.
5
Score
liam
37
Answered
connect your iPod to iTunes
hold down the power and home button for 10 seconds
let go of the power button and keep holding the home button for 8 seconds
this will put your iPod in DFU mode? and then iTunes will say the iPod needs to be restored to be used with iTunes
and click restore
4
Score
billwomack
49
Answered
This has happened to my daughter's iPod Touch. Wish I'd taken a photo of the screen... disabled for 20+ million minutes. Hah.
Anyway, the answer to this question is all over the Internet tubes.
As Mactech+ says, hooking it back to iTunes and downloading an update will fix it. I don't think it has anything to do with being stolen or messing with the password, and if a guy can't get his answer on iFixit, what's the world coming to?
In this case, the iPod was left aside for a few weeks and it discharged almost completely, though I don't know if that's what triggered it. At this point, I'm suspicious of the crappy no-brand little speaker-dock thing she used to try to bring it back from near-death.
In any case, STILL you need the password to get in. IF Chris was a crook, he'd be locked out anyway.
(Would a crook come to iFixit? iFixit attracts only the BEST people. I suspect all the criminals are over at iHow.)
1
Score
PohTayToez
169
Answered
I believe this is an error caused by letting the battery drain completely. I replaced the digitizer on an iPhone, however it had set for about three weeks before the repair, causing the battery to completely drain. When I finished the repair and charged it, it showed me a 5 million minute unlock time. Since this is very similar to Bill's case above, it seems to me that it's likely related to draining the battery.
1
Score
efotoguy
13
Answered
1
Score
Pretty
13
Answered
I lost my ipod a while ago, but I did get it back though....and when i did, it said "Ipod disabled Connect to Itunes" Well, the computer I had it first synced with in itunes is some what fried, so I don't have Itunes or a computer right now.
But the good news is:
1-Fully Charge Your Ipod Battery.
2-Completely Let Your Ipod Battery Die.
3-Plug Your Ipod Back into Charger, and there you go. It should now be unlocked and able to get to the Passcode screen.
I have an wall outlet charger, Im not sure if that makes any difference but that's what WORKED for me. Hope this helps you and anyone else who gets the annoying red disabled screen =D
1
Score
Answered
My itouch is disabled too, i tried all the "holding down the buttons" techniques, i tried to restore it on my laptop, but its telling me it has 3 hours remaining, i got as far as half way to restoring then it timed out and stopped, ive had to restart this process 5 times now. Nothing seems to be working to get back to my passcode screen. Ill never let a toddler play with my itouch again!
1
Score
HAVOCK
49
Answered
0
Score
liam
37
Answered
connect your ipod to itunes
hold down the power and home button for 10 seconds
let go of the power button and keep holding the home button for 8 seconds
this will put your ipod in DFU mode? and then itunes will say the ipod needs to be restored to be used with itunes
and click restore
0
Score
julie
1
Answered
0
Score
jeff
1
Answered
I had the same issue with my son's iPod touch and I agree that the battery draining could cause it (seems to be the case here).
I tried the various apps that were supposed iPhone browsers, through which I was supposed to be able to remove lock - no go.
I also attached to my Windows computer and launched iTunes, in which it kept giving me a message that it couldn't connect (forget exact message, but it actually isn't important here.
What *did* work was I went to my Mac (important? don't know) and logged on as a user that didn't use iTunes and launched iTunes for very first time (with iPod already attached). I was able to synch the iPod and when I looked at it, it was no longer disabled.
0
Score
ddrheero
13
Answered
This is a glitch than can occur on almost any version of the ipod touch.
It happened on my 2nd gen itouch and the only way to fix it was to enter DFU mode and restore. Here's the catch: if you press too hard on the home button on certain 2nd gen itouch models, it will not load DFU mode. If you notice your 2nd gen ipod touch will not load DFU mode, try holding the home button as lightly as possible. Also, there ARE viruses for the iphone and many other apple products. Notice, apple products do not have PC viruses, but they certainly can get their own viruses.
0
Score
Answered
Just thought I would drop my solution on here, nothing above worked for me. The method I finally found was to power my ipod off, plug in the sync cord (without the Ipod attached) then plug the cord into my ipod while holding the home button. This tells the ipod something is wrong with the software and allows you to recover it on itunes.
0
Score
samantha
1
Answered
0
Score
Answered
your red message a the top how do you do that from that way
0
Score
Answered
Just recenlty I have been tampering with my ipod touch and have been locked out of it. My ipod is synced to my old home computer but now i have a new modem. i also downloaded itunes on my new modem but i do not want to sync my ipod to this new modem because it will erase all of my videos , pictures music and my apps including the data within my apps. I also cant access my pass code screen it just reads ipod is disabled connect to itunes.
0
Score
Lexi
1
Answered
hannah, if you really need help with this, you should ask your own question and not add it to someone elses as an answer. We can not help you if we do not see it as a question. Complete a Regular Restore 1 Back up your iPod Touch's data to your computer before the restore to prevent losing data. You'll need to reinstall it after the restore process. 2 Connect to the Internet and install the latest version of iTunes from the Apple website. 3 Make sure your iPod Touch is connected to your computer. 4 Pick "iPod Touch" in the Source pane of the iTunes program. 5 Click on the Summary tab. 6 Choose "Check for Update." 7 Select "Restore" and follow the instructions to finish restoring your iPod Touch. Complete an Advanced Restore
oldturkey03,
1 If following the steps in the previous section did not work, follow these steps to perform an advanced restore. Turn off the power on the iPod Touch. 2 Plug the iPod Touch into your computer. 3 Power on the iPod Touch. 4 Press the "Home" and "Sleep/Wake" buttons together for 5 seconds until the Apple logo appears. 5 Release the "Sleep/Wake" button but continue holding down the "Home" button. The iPod Touch should reboot, and iTunes will notice the iPod Touch in recovery mode. 6 Return to the above section and follow those steps to restore your iPod Touch.
oldturkey03,
Although this is a good question, the staff and or patrons here will usually not answer a question of this nature due to the fact that there is no way of knowing if you're the victim or the person who indeed took the iPod and now seeks access. :o) If, you are indeed the victim I know this sucks, but I'm sure you can understand this policy.
Majesty,
hello but what if you cant download the latest version what should i do
michael,
use the version you have, it should work as well.
oldturkey03,
There is a way to recover a password on iPods and iPhones. The only way known is to do a backup of the unit on the owners computer. After this there is a file that you can view in notepad which contains the password in normal english. Or I guess the language of the ipod - never really thought about that one. This answer ensures you are the existing owner because if you have access to the owners computer - which is the only machine that will backup a protected password - then you are most likely the owner. Any way I called which specializes in ipod and iphone repairs and other electronics repair. They walked me through the process. This is a major deal for some people because if you need the files from your ipod and want to keep all your apps this is the ONLY way to do it after being locked out. Good Luck!
Todd R,
u mean the things inside the ipod will be all lost?
Teo Yu Ting,
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