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Persia1380
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Volume bar has disappeared - No sound in apps

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Hi,

When I press the + and - buttons, the volume icon appears, but the slider is empty. When I receive a call, I hear it ring, and I can hear the ringtones in the sound menu. However, the message/mail notifications don't make any noise, and I can't hear the sound menu.

I changed my LCD screen and upgraded my Iphone4 to ios5 the same day. Now, I have a strange problem, and I don't know if the cause is an ios5's bug or if it is material problem.

I restored the device many times on ios5, but it doesn't fix the problem. Here are some other symptoms:

- During a phone call, if I put the conversation on speakers ==> it works and the volume bar reappears. I can control the volume with + and - buttons. But when the conversation is over, the bar disappears again.

- With the headphones, everything is ok!

- I also noticed (only a few times) that when I do a repring (with changing the language of the phone), the volume slider reappears and works correctly during 2 or 3 seconds, before disappearing again.

My guess is that it is an ios5 problem, because the speakers work.

Can you please help me?

Thanks from Paris.

Edited by: Jake Devincenzi ( ) , pollytintop ( ) , Persia1380 ( )

I have the same problem!

Jeff ,

i hV exatcly the same problemm

mushi,

yes me to i bougt my iphone 4s in sweden and i have the same problem. tryed to disklaim it but they say its a moisture problem in the head phonekontakt no garanti . so now i hawe tu use my head phones mor frekvently. im not sure about the moisture never had out in the rain

martin,

Ive actually had this problem for a while i just didnt really use the speaker enough for it to annoy me, but now i want to use it more, have tried toothbrush trick but same as above, plays a bit of sound then goes off. Might just take it to a shop if i cant resolve it.

Deasy,

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Persia1380
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Hi,

My phone seems to be fixed now :-)

It seems that cleaning the headphone jack is the best place to start. Use isopropyl alcohol and a q-tip.

I'm not sure exactly how I fixed it, but this is what happened :

- I cleaned the headphone jack socket with alcohol and Q-tip

- I cleaned the charging socket with alcohol.

==> It still didn't work after the cleaning operation.

==> then I reset the phone but I still wasn't working

==> I got depressed :-), and gave the phone back to my wife.

==> 2 days after, the phone was working again :-D

I think the cleaning operation did fix the problem. But I'm not sure...

The only manipulations that my wife did with the phone are setting the alarm clock, and changing the ring tones.

Hope that helps.

Edited by: Jake Devincenzi ( )

I had the same issue, my phone didn't start working until i cleaned the headphone jack =/ Thanks Everyone!!!

Justin Estrich,

I had the same issue with my brand new iPhone 4s just recently. I read this thread and just blew into the headphone jack and dock connector and now it works. I guess some dust particles were fooling the device into thinking it was docked to speakers.

topher727272,

I just tried cleaning the headphone jack and dock connecter with a bit of rubbing alcohol on a stripped Q-tip and used a camera lens blower to blow out any fine particles... and everything is working again! == Update == As an update, this solution was only a quick/temporary fix. The volume bar since has been flashing in and out, and disappearing. Think it's time for a call to apple.

Rachel Lusky,

Yes cleaning it did help, I actually spilled a water bottle on my phone >.>, I left it in a rice bag for a day and all of the condensation was cleared. I just sprayed that out with some canned air, It did do that "I'm going to work, haha, not really" but a few seconds later it was fine. I suggest a can of compressed air and spraying the crap out of it.

DDino,

No luck with the toothbrush yet. Pretty much did everything I could find on the internet, except alcohol. Strange thing for me: When my iPhone is not used for a few minutes and I unlock it, volume bars are working for 2-3 seconds. Then they disappear... :(

Mario Behrendt,

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hello
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If your speakers are working and the only problem you have is that the volume bar is gone in all apps I fix it out with just taking out an old toothbrush the turn off my device and then gently brush the dock connector, you can't imagine how many dust you can found down there, sometime this can cause the iPhone to pretend that is docked to an external speaker canceling the volume controls on the device. Good luck!

I accidentally spilled coffee in my iPhone 4 this morning:/ After I dried it off I had the exact same problem. I restored the phone but the problem was still there. Then I read this post and used a toothbrush in the dock connector, and voila! The volume bar is back again!! Thanks for the tips!! /Malin in Sweden

Malin Parsmo,

Had the same problem, the toothbrush trick worked! Thanks!!!

Eon Porter,

This happened to me too... A clean the contacts in the docking insert (where you charge your phone) gently with a toothbrush or pipe cleaner. I dont know why I didnt think of this sooner... If the right circuit is briged by grit and grime you may have this problem... cleaning it should fix it.

narrowhouse1,

Brushing the dock did the job, thanks for the tips

saulsalsabeltran,

Toothbrush worked! Thanks!

KEV,

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Michal N
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had the same problem.

cleaned jack and charger ports with vodka.

everything works now, no need to restore.

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El Ishak
85

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I recently have this problem too.. many people say it is the headphone jack problem..

but after sending it at the shop for repair, it is actually my dock connector error and got it replace...

the no sound happens because my iphone recognize it as using dock speaker, so it mutes all the sound except ringtones.

same problem with me before.. i thought it was the headphone input... then i bring it to the shop, finally it is the dock.. and i got my replace with a new one.

El Ishak,

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Alec Bartell
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Go to setting, then music, then go to sound check and turn it off and on

So I did what that guy said "music - sound check- on/off" & it worked, I hope this helps you other guys :)

Melanie,

The settings -> music -> sound check - on, then off worked for me. I wasn't hopeful but it worked.

hlhussmann,

The setting > music> sound check off >on worked for me.

Lisa,

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louiesqueeze
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i had the same problem... i found this website http://iphonenosound.com which helped. I used the restore step which put it right. hope it helps

Ok, now i seem to have found a fix but lets give it a few days eh :P. I went to the website louiesqueeze suggested and did the Hairdryer trick. It worked and now have sound which is quite nice.

Deasy,

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Fidel
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I you've tried everything(including cleaning your dock connector) please Read This.

The exact same thing was happening to mi Iphone 4, no sound on apps or itunes only the ringer was working properly, no vol bar.

I tried everything from docking-undocking, cleaning the audio Jack to Cleaning with alcohol the Dock Connector. None worked and it seemed like an ios issue. I decided to take a look at the inside, i opened the iphone and took apart the dock connector it was really dirty (Green stuff on the pins apparently from moisture it was basically isolating two pin cables, Taking apart your dock connector will not take more than 20 minutes.

You can follow this video to remove the dock connector:

http://www.youtube.com/watch?v=QRSvswPGl...

any questions comments syssop@gmail.com

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Tim
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This is 100% a charge port problem.

I fix mobile phones daily. I have seen this with two iPhone 4S's now. ie Volume button gets a response but no change in level.

Initially, our of curiosity, I installed a new volume/mute button flex cable. This, as I expected, didn't change anything - the exact same problem still occurred.

I cleaned the charge port but no luck. This phone in particular was brought back to life after going for a swim. The charge port was looking particularly nasty.

So I installed a brand new one to confirm whether this would fix it. Immediately this fixed the problem.

Therefore, cleaning the charge port MAY fix it. However, if it doesn't, I would thoroughly suggest changing the charge port entirely. Its a fairly simple procedure and also a cheap part to purchase online yourself and I'm sure there are tutorials on this website showing how to do this job. It doesn't require too much disassembling.

Hope this helps!

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thaitanik
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I HAVE FINALLY FOUND THE SOLUTION TO THIS! Thanks to a great customer service rep at APPLE who had a familiar problem!

Plug your phone into any iHOME or any docking station type of charger that plays music. Play a song on the docking station music device while its charging. Take it off the charger and enjoy!

1. Find an iHome music device or any music playing device made specifically for the iphone (you can walk into any bestbuy, walmart, etc. that have them on display if you don't have one or don't feel like spending money to use)

Here are a couple of examples of what they look like:

a. http://bit.ly/RULeV1

b. http://bit.ly/Ppz0It

2. Put it on the docking station, until it says its charged, then press the play button on the device until it plays out the speakers of the docking station (I'd play a couple songs on the device before taking it off just to make sure its working..or until a customer rep in the store complains about the loud music LOL)

3. Take it off the docking station and it should be working fine!

4. REJOICE!!

bless all those that use this technique, and get it to work!!

''I tried all the other methods and had no luck including:

  • backup, restoring the phone
  • Resetting the settings of the phone to default
  • Calling a contact and hitting speaker phone two times and hanging up''

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Perplexer
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In my case it was also a mechanical problem and nothing related to software. I wiggled a credit card in the dock connector and the sound came back momentarily. So I knew that the dock connector on my iPhone 4S had some bad contacts in there. The toothbrush alone didn't help at all but when I sprayed some WD-40 in the connector the sound came back immediately all by itself. Amazing. I keep my iPhone very clean so it wasn't dirt. It must have been simple oxidation. So take some contact spray like WD-40 and give it a try.

Edited by: Perplexer ( )

I tried tooth brush I was too scared to try alcohol I called a customer service center and I tried to blow suck and even hair dry the ports. I got frustrated because the person on the phone says that we were going to be able to fix it and then I told him a couple more details and he said that it was a hardware issue and so I just hung up and I tried the credit card trick with my ID as a last ditch effort and it worked and im happy. Because I just got this iPhone 4s about 3 months ago. They need to not use us as guinea pigs!!!!! And Actually fix these issues it happened on my gfs iPhone too

Charlene Ednacot,

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Dave Carton
1

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I had this issue after plugging in an external speaker to the headphone jack. The speaker worked great but when I unplugged it my volume bar disappeared. When I plugged the speaker back in, it came back. I was going to clean off the dock but decided to just cycle the the phone off and then back on first and that did the trick. I wonder if cleaning the dock is the equivalent of blowing on the Nintendo cartridges, something to do while you accidently fix the problem.

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mahmoud abbassy
1

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If the problem is related to headphones (the phone says on volume control headphones)just clean the head phone jack

If the problem is about the disappearance of the volume bar... Clean the dock well without destroying it using needle/toothbrush and sometimes alcohol to dissolve the dirt... I had both problems on different occasions and I solved both problems in that way !!

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Ahmed Abdullah
1

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i fix the problem by:

1- download app. TinyUmbrella from the link

http://thefirmwareumbrella.blogspot.com/

2- then go to advanced remove the tik from set host to cydia

3- click enter recovery

4- click exit recovery

iphone will restart chech the youtube

i try these steps and it works with me

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ullisse
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this is the solution. work for me excelent job

http://www.youtube.com/watch?v=cJg7qp_Tz...

Or Delete this file -

"com.apple.iapd.plist"

from

Root/System/Library/LaunchDaemons/

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Rikoshay
1

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All you need to do is blow/suck all the holes in the iPhone/iPod. It is because there is water in the holes. This has happens to me often because I ski and the snow gets in my phone. I did this and it worked. Hope it helps!

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Lornz
1

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I just rang the Apple support line as all the same problems happened to me - No texting sound no incoming text alert no music unless I had my head phones in but the phone did ring with my personalized music ring tones and no swishing when I unlocked the phone.

I was told to got to settings - then sounds - then at the top this page is Silent and I had that on - he told me to turn it off and everything came back - very ODD as it was alway had that button on before, so not sure why, but hey it works again - now I just have to see if its the same issue on my husbands phone as the same thing has happened to him. If in future I want the phone on silent I just use the physical button on the side.

Good luck hopefully a fix for you all!

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Dennis
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Contaminates like dust and dirt collect inside the input for the USB sync and charging cable located at the bottom of the iPhone. This condition can cause the volume control bar and related audio to discontinue to function since the cable's connector pins make contact with the volume circuit inside the phone. These tiny contacts are spaced closely and can be short circuited by contaminates quite easily. Spraying a blast of "electrical contact cleaner" directly into the port corrected this same problem on my iPhone. The cleaner contains alcohol which evaporates almost instantly thereby causing no harm to the phone interior. The contact cleaner can be purchased in a hardware store and comes in an aerosol can with an attached tube for the spray head.

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Lee
1

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Stick the corner of a bank card into the charging dock and wiggle it around a bit. This will get the sound working again

Credit card worked!!!!

bassilibrahim,

credit card thing worked for me! yayyy

Samantha Previte,

Try using the credit card trick suresh! Worked for me after the toothbrush trick didnt work

shari,

The credit card worked for me! I just inserted the edge of the card into the dock and VOILA! Every sound is back! thanks so much!

Dannis Quesi,

Credit Card!!!!! Tried everything in this thread, and only the credit card trick made it come back. Thanks!!

tomwyer210,

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Aoife O Connor
1

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I have had the same problem. It seems anytime any little bit of moisture gets into the phone this is what happens. I live in Ireland - it never stops raining!!

Anyway what's worked for me is to wrap the phone in a towel and put in somewhere warm like a radiator to "dry it out". It worked for me.

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sauce
1

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Just double tap the home... (swipe from left to right) and deselect the 'sound mute' to 'off' which is to the far left... Fully had me stumped for ages till I saw a thingo on youtube.

Edited by: sauce ( )

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Eric Foster Smith
1

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I just got the Hoover and put the small sucker if you know what I mean :P well I put that onto the headphone jack and put it on the dock connecter and it worked! Guess it just sucked out the dust :) hope that helps!

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andrew john
1

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Even I was been effected with the same issue of volume toggle dissappearence and only used to hear ringtone. It's not hardware issue, it's a software bug,or a dust,weather problem. so restored my Iphone4s to iOS 5.1.1 removing the jailbreak. Then the problem was fixed. But Care your Iphone. Clean it,restore it.

I suspect it to be a JAILBREAK ISSUE. Mukarram here. Thank you

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marc
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hi

i had same problem ,cleaned everything for hours and hours ,done hard reset didnt work ,i have just done another hard reset waited for first icon to appear(apple icon ) waited till it went out kept my fingers on both buttons untill the second icon appeared and waited till that disappeared counted to thirty then icon appeared again took fingers off the buttons and its fixed thank god (what a pain it was )

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Wenjian Khor
1

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I solved mine with pressing the area beside the home button. Credit goes to http://leonography.blogspot.in/2011/05/i...

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Nansta
1

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Try checking the sound level in all your apps. I had turned down the volume in 'EasyBeats' and once it was turned up........Bingo

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raskjohn
1

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Hi guys

I felt this problem on my iPhone

This is a iPhone iOS corruption

Don't feel this

You

First > play the music

Second > inject the head jack and enject simultaneously

Third > shut down your your iPhone 1 hour

4 th> then resolve this problem

I'm raskin

If any problem call me

Edited by: oldturkey03 ( )

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lkelderman
1

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I tried all the above with no luck, I finally changed the charging dock and problem is Gone.

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Weeks1313
1

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I didn't realize the switch next to the + button was a switch, I thought it was another button...I just didn't know any better. That worked for me.

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audrey
1

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I used a toothbrush in the dock connector, and voila!

The volume bar is back again!! Thanks for the tips ^ u ^ Toothbrush worked! Thanks!

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abel
1

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My phone is doing the same exact thing. No volume bar, only sound from speaker phone and phone related sounds. Apps and music don't play. My headphone jack was packed full of lint from being in my pocket day after day. I cleaned it out with a paper clip and started working just fine. But after awhile it cut out again. I plugged the headphones in and out several times in a row, started working again. So I assume that when I plugged the headphones in while the jack was packed with lint it must have made a connection come loose. I am close to my upgrade so I am not going to pay the money to have it fixed.

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Adzy
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Dry it out with a hairdrier it worked for me

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mskowron88
1

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Clean or replace charging connector with flex - helps in 95%.

KR

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Fixjets
1

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I had this exact problem this morning the headset and the volume buttons did not work on my iphone 4s. So I took a small artist brush and some isopropyl alcohol and cleaned out the charger/dock port on the bottom of the phone. Then I gently used some compressed air to dry the alcohol and now it works great.

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mayajinjo
1

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Hooray! I had these exact probs with no volume or bars, used an eye shadow brush to sweep in & around charge port. This fixed probs immediately. Thank you so much!!!

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