2
Score
nick
12.3k
Asked
Should I fight dell further or replace the bad caps myself?
My Dell 4300S has 2 bad capacitors in it
I am still in a rut to fix it myself or keep fighting dell till they make right of this mess
To add insult to injury, they have no motherboards in stock because I will NOT pay them to fix a known issue on my end
Even worse, dell covered it up and resisted years ago, they got sued, and now refuse even tough it's out there now!
Do I let dell win and do this myself or fight till I get what I want
I have found PENTY of resources on this issue
Even worse, my iMac G3 caps are ALL INTACT! Never had to change one!
Not the Dell is blue-screening, even with a clean install of XP and a good harddrve
I am going to try and justify my fight I may or may not pick a fight with them
I don't know, maybe they were bad before I got it and started failing prior to the caps blowing years before and I checked AFTER they went
more dell products fail!
i was given a scondhand dell 2007WFP from 2006 because they bought it with the desktop and stopped using it years ago(only used for 2 years too!) and just sat unused since, i only got 2 months out of it before it went on me!
along with that, it has had AWFUL gradients since the beginning, and they never noticed it, and i do, dell even knew it too and we had to make noise back then for them to fess up
i'm hoping this one is caps or cold solder, otherwise it goes to benchtesting on VGA due to failed DVI
not a tech support request, just my 2 cents on dell and semi-hatred for them
3
Score
ABCellars
13.2k
Answered
Accepted Answer
Most civil litigation is determined by who can out spend the other. Fix it yourself or put together a class action lawsuit. You, your family and friends can't out spend Dell.
+ suing someone out of principal is a noble, yet expensive undertaking. Just because you might be right, does not mean it comes cheap :-) spend the $10 and fix it yourself.
This is not my first run-in with a Optiplex Dell refused to acknowledge, I have fixed MANY OF THEM under my own repair program where I replace ALL the caps in then for 35$ and that is 1/3 the cost of a new motherboard, a new one is pricey last I checked, usually, I will not deal with Dell, but being I am using this for the junk contest, I have no choice
nick,
In fact, I may e-mail Michael Dell how I help victims of thier mistake and the consequence for NOT fixing them
nick,
I understand your frustration Nick, to a certain degree. But look at the bright side Dell is helping you put back money for a car or college. If the manufacturers were perfect there would be no need for people to repair these items. I pay my bills and put food on my table with my repair work. HP, God love them, has paid my bills a number of times because of faulty video or southbridge problems. The Dell 4300S is well out dated- those are P4's. Component failure at this point can't be blamed on the manufacturer or their design since the problematic parts you mention are nearing the end of their life span. Electrolytic capacitors have a life span.
much better question! :-)
pollytintop,