Fix Your Stuff Community Store

Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White. This page aims to help users troubleshoot, fix, and seek help for the iPhone 4.

2375 Questions View all

Options

My iPhone got wet!

Hi , i dropped my iPhone 4 in the toilet , the thing is that it didnt turn off when i removed it from the toilet, so it kept turned on till the second day then it was off, i put it in rice from 3 days ,and then plug it into the mains,the iTunes symbol shows up and if i remove the iPhone from the mains,it immediately turns off ,i tried restoring through iTunes , but i got an error 1611 .. i tried restoring in dfu mode also i got an error .. some guys told me that its a battery problem and i need to change it,any help ?the iPhone is 15 days old ,and i barely used it,i am so upset :( thanks everyone!

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 1
22 Comments

Bahij, I would start of with this Guide After that I would most certainly change the battery. Water and the batteries do not get along at all. Reevaluate when you have this accomplished. foolow the guides listed on the right hand side of this page to get to your battery. They also sell the proper tools on here. There of course is also the possibility that it is not your battery but your dock connector. Anyhow, follow the guide, change the battery and recheck

by

Bro i live in Lebanon and they don't ship the tools here to Lebanon i don't know why . I am scared that the logic board might be damaged . i took it to a local store here in my country , he told me that its totally immersed in water and is dead forever , but i am not sure , cause here they don't have much experience in iPhones . Regards

by

Even so it has been totally submersed, there is no way I would give up on it. Still follow the guide. Have you contacted ifixit for the tools and see if they ship to Lebanon? If not may be somebody could help you out from here and send it to you.

by

I was thinking of sending it to my friend in Canada , I heard that apple replaces water damaged iPhones if we pay an out of warranty (OOW) which is 220$ + tax in Canada , and i think if i disassemble it they won't replace it . do u have any info about that bro ?

by

I do know that the program exist but " For example, an iPhone that has failed due to damage or liquid damage is eligible for Out-of-Warranty service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications." So it is still Apples call if you are going to get it fixed. At this time you do not have anything to lose. I suppose. Go give it a try. http://support.apple.com/kb/index?page=s...

by

Show 17 more comments

Add a comment

3 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

The first thing to do is take it apart and inspect it. Try this guide:

iPhone 4 Battery Replacement

and then let it dry for a couple of days. A iPhone 4 battery is cheap so I would try that first.

Was this answer helpful?

Yes No
Score 3

4 Comments:

Nope it does not boot up if i connect it to iTunes, it just gives the iTunes symbol and a USB cable . Thanks

by

Here is what I would do if I were you. Call Apple and set up a repair/replacement. If there is no service in Lebanon you could pick the closest: http://support.apple.com/kb/HE57

As for water damage, in July I sent in an iPhone 4 (sorry, can't find the pictures I took!) where the dock connector was brown from rust. I opened it and it looked like London underground. So they sent me a new one and here are prices (this is for US but about similar in other countries) http://support.apple.com/kb/index?page=s... . Believe me this was not about trying to hide a water damage. I even told Apple what had happened. So water damage means your iPhone is out of warranty (OOW) and that is what the service is for.

By what you write you might not be ready now for digging to much inside your iPhone. Give Apple a call and go for a repair/replacement.

by

Yeah thats what i am going to do ! I am thinking of sending it to my friend in Canada so that he sends it to the apple store , but i am concerned about the sending it and paying the shipment fee(which is rather high here) and then apple rejects to replace it . Anyway i am going to give it a shot ! its worth doing it ! it would be great to get a new iPhone even if its refurb. ! Thanks for the info bro !

by

My country is not supported by apple.. so i cant call apple .I dialed the Canadian number for the apple store , they said that i don't have enough credits to call them ! and i have 50$ in my phone ! how is it possible that it costs more than 50$ to call apple ? :S

by

Add a comment

Options

Hi

definitely putting in rice will not solve your problem.

If it is still under warranty take it back for a replacement.

If not send it to a qualified repair tech. This phone will have to be

disassembled cleaned up, restored and some parts will need replacement.

Sorry.

Have a niceday.

Was this answer helpful?

Yes No
Score 2

1 Comment:

Yeah it is still under warranty but if it got water damaged , the warranty will be voided . Cheers

by

Add a comment

Options

The first thing to do is to open the phone. You will need a P2 Pentalobe screwdriver to do this, which can be fond here. You will need a Phillips #000 to remove the motherboard from the phone, which can be found here. Here's all of the guides iFixit has to help you open the phone.

Once you do this, remove the motherboard from the phone. You will want to remove the EMI shields from the phone too, since these are known to trap moisture. With all of this done, soak the motherboard in 99% isopropyl alcohol. You will also want to brush it with something like a toothbrush. Do this for both sides. Once you do this, put the board in a place to dry for ~2 days. Once you do this, he board should be clean and safe to use at this point. There is a high chance of having to replace the 30-pin and headphone flex cable. These very often end up getting damaged in this situation.

You are going to have to replace the battery on the phone. The battery will either be compromised or fail in a short amount of time.

If you need further reading, here is the water damage guide, which you can follow. You can also follow this guide if you need further reading.

Phillips #000 Screwdriver Image

Product

Phillips #000 Screwdriver

$5.49

P2 Pentalobe Screwdriver iPhone Image

Product

P2 Pentalobe Screwdriver iPhone

$5.99

Was this answer helpful?

Yes No
Score 2

10 Comments:

So? what should i do ? i really need help guys ! i would be so happy if you helped me out , since i don't have an apple shop in my country (lebanon), and i don't have an idea about opening an iPhone .. I don't have the right tools :S

by

I didn't get it , what should i do then ? please can you speak something clear since i don't know how to make the sensors white nor what is IPA .. Cheers

by

Oh do you mean that you want to tell me the way that lets the stickers white so that apple wont know that it is water damaged so that the warranty wont be voided?And from where do i get IPA ? and does radio shack sell the tools for iPhone disassemble ? and does apple even replace my iPhone if i disassemble it ?

by

Actually no i don't want to do it ,i would like to fix it in a legal way cause i know that i am not lucky AT ALL , so i am sure apple will find out ,so would you help me out ? Thanks !

by

Hmm yeah okay we get it , if it's legal why are you scared from apple then ?

by

Show 5 more comments

Add a comment

Add your answer

Bahij will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 54,704