Rep: 13
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My wife's Medion MD96420 laptop is displaying a horizontally duplicated screen (split screen appearance). It will only start in safe mode & will not connect to the net. The problem was intemittent and is now persistent. Any ideas welcome.
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Rep: 37
1
I had a similar problem with my Medion MD96420 which was 3 months out of warranty. However, with a little research and talk around the office it appears that there is a problem with the video card whereby over time the heat weakens some of the solder joints and affects the video card performance. I contacted Medion support, provided proof of purchase and sent the laptop to them. After about 3 weeks it arrived back in perfect working order. That was just on 12 months ago and it has not missed a beat since. Before it was repaired I found that if I left it off for about 12 hours, when I restarted it would be ok for quite a while until it heated up and did the split screen thin again.
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Thank you Stephen. The computer is about a year out of warranty but I consider the fault a manufacturing fault after the information you have provided. I'll send the thing to the manufacturer and see what they will do for me for how much and post the result.
Past 24 Hours: 0
Past 7 Days: 6
Past 30 Days: 6
All Time: 5,150
