Skip to main content

Everything you need to repair your iPhone yourself! From the newest iPhone 15 lineup, all the way back to the original iPhone 2G released in 2007, iFixit has free repair guides and disassembly information for every single iPhone, as well as the best replacement parts, tools, and tips in the galaxy.

36466 Questions View all

Shows unknown IMEI and i-tuns will not restore

3gs shows unknown IMEI and ICCID

Answered! View the answer I have this problem too

Is this a good question?

Score 2
Add a comment

6 Answers

Chosen Solution

This is a very bad warning. The problem could be many things, water damage, hardware failure. But lets go with something you can try. A DFU mode restore. Open iTunes on computer. Connect iPhone to computer. First push Home button and then push Power button, count 8 seconds and let go of Power button, keep holding Home button until iTunes says it has detected iPhone in Recovery Mode, then let go of Home button (usually about 15-25 sec). The iPhone screen should be blank (black), if an image is on screen you are not in DFU mode. If in DFU mode then click to let iTunes restore your iPhone. If not in DFU mode, try to enter DFU mode again. Even experienced users can have a bit of trouble entering DFU mode, keep at it until you get it into DFU, iTunes will tell you when (Recovery Mode window), as long as screen is blank (black). Good luck. Brad

Was this answer helpful?

Score 5

1 Comment:

Most times this will end in error 23... Cannot restore. The problem ic requires soldering skills and tools only professional repairers have. Let us know what you get with dfu and how you want to proceed

by

Add a comment
Most Helpful Answer

Most of the time that error is because the battery is not giving juice to the boot loader chip, try first to change the battery since the boot loader only will work from the battery power even so if the phone is directly connected to the outlet.

Was this answer helpful?

Score 9

2 Comments:

+have seen bad battery give these signs many times.

by

Imei:013268003346713 iccid: unknown

by

Add a comment
This answer was originally to another question.

chang the battery and see if ur battery is deamag it will work.

Update

i agree with u. but some cease is different battery is good imei iccd is unknown.any solution ?

Was this answer helpful?

Score 5
Add a comment
This answer was originally to another question.

iphone imei unknown iccid unknown

Was this answer helpful?

Score 5

3 Comments:

iphone imei unknown iccid unknown

by

8997103113101650188

by

iPhone iemi unknown iccid unknown

by

Add a comment
This answer was originally to another question.

I used to have the same problem no imei no iccid, after i change battery everything start working.

Was this answer helpful?

Score 0
Add a comment

it is the battery. I just fixed mine.

Was this answer helpful?

Score 0
Add a comment

Add your answer

advinsp will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 2

All Time: 7,660