0
Score
Lorraine
11
Asked
Why iPod touch not charging. But the apple sign comes on.
My iPod touch 32 GB 3rd Generation is not charging. Battery icon comes on with red at the bottom like needs charging with lightning bolt like it is charging......t
Edited by: Lorraine ( ) , Andrew Bookholt ( )
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Score
ABCellars
13.6k
Answered
Accepted Answer
Try using different usb ports. All usb ports carry 5 volts. Not all carry enough current to charge your battery. If that doesn't work try a different cord. If that doesn't work look for debris or bent pins in your charging port. Remove any debris if found. If you find bent pins there is a replacement here. The replacement part requires soldering. If everything has checked out to be in good order so far. You may need to change your battery the steps for do in that are hereand can be purchased here.
iPod Touch Gen 3 Replacement Battery
Installation requires soldering / 750 mAh — 50+ available at 14.95 each.
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Score
Marc Halson
13
Answered
There is one other issue that can cause the fault state that you have described. On all of the ipod touch logic boards (brain of the ipod) the data in / out lines have a dual fuse attached in-line. Normally only one half of this fuse block goes dead but that is enough for the ipod to not be detected by your pc or mac and it will definitely stop it from charging.
I own and run my own business in Australia and we repair this fault all the time.
To fix this problem you have to be very steady with a good fine tipped soldering iron and have great eye sight or a good magnifier. As long as only one side of the fuse block is dead then you can safely by pass it with a single filament of thin wire. Please note when testing the block, test from the dock socket side to the direct opposite. Not across the dock socket.
The fuse block can be found, when looking at the ipod with the dock socket closest to you, just above and to the right. the block is about 2.5-3.5mm square with 4 metal legs, the tops are exposed for easy testing, (look like silver dots on the top of the block).
Hope this helps.
0
Score
Nick
1
Answered
I have the same issue as yours, 3rd gen that when put on any type of charger, dock, AC or DC switches from apple icon to charging icon, but won't turn on. When unplugged mine stays on the apple icon until it shuts off. I dropped mine, but caught it by the docking cord. I'm pretty sure I jacked up my charging dock. Either send it in to Apple, or another company that will fix ipods. There are also a ton of internet and youtube tutorials on how to replace it. It is risky though if you aren't good with tools or have steady hands. Any screw up could cause a ribbon to be damaged and then you are up a creek.
Sounds like your battery is bad. Will it still work if it's connected to an AC power source?
Scott Head,
Does iTunes recognize it? Please tell us more about this iPod was it dropped? Exposed to liquid?
ABCellars,
When connected to AC adapter it goes from low battery icon to Apple icon then shuts off then to the apple and so on. Computer does not recognize it. iTunes does not recognize it. Has not been dropped or water damage. Working one day not the next. I have another iPod and an iPad and no problems with either of them. I triednthe Apple fix of connecting to PC disconnecting iPod then hold home button while reconnecting iPod. That brings up the connect to iTunes icon but does not connect or charge. Also get charge with lightning bolt but it is not charging. I have also tried the off button hold home button....nothi ng seems to work.
Lorraine,
the answer from ABCellars did not resolve it? I just noticed your comment and had seen that you already accepted the answer. Did you clean the docking port like suggested? I would start off with a new battery, since nothing happened to your iTouch and it does behave the way it does.
oldturkey03,
I did't accept any answer I must have hit the wrong input. I have tried different usb ports, tried canned air cleaning the pins, tried different cords. If it were the battery wouldn't it just go dead? My computer does not recognize it and gives me a message " device malfunction" iTunes does not recognize it. I tried charging it overnight but it still goes through the same cycle. Apple icon....low battery icon, battery with lightning bolt as if it were charging back to apple. My computer does make the sound when I connect the USB cord like it is connected but then says device malfunction replace device. Pins do not look bent. Any other ideas??? : l
Lorraine,
Lorraine, in cases like that I like to try and start with something that I know works. In cases like yours I would start with a new battery. At least then you know that it has a good power supply. Also check the dock connector on your touch and make sure there is no debris or corrosion. Clean it out good. When you connect your ipod use a different port and do not use a hub to plug it in. I believe that the ipod had a charging fuse on the logic board and it is possible that the fuse is broken. But if you start with a new battery, than you will know for sure. Have you tried to reset your ipod yet. To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time until you see the Apple logo show up on the screen, when the Apple logo appears, reset is done. Have you tried a different computer yet?
oldturkey03,
Okay, after close exam with a jewelers loope I see that there are three damaged pins in docking port. So now my question is where do I send it to have it fixed. Not covered by apple care.... and what will it cost me to replace docking port pins? I live in nowhere Wyoming so I will have to send it in somewhere for repair. Any suggestions? Thanks.
Lorraine,
Yhre are many places like this http://www.parts4ipods.com/iPod-Touch-3r... that sell the part and if you can solder it is not a terrible job. If you cant try places like this http://www.ipodjuice.com/apple-ipod-touc... or this http://www.digiexpress.us/iPod-Touch-3G_... there are lots of thm out there just call them or email and see what they have to say about it.
oldturkey03,
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