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Dian
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Why is my computer shutting down for no reason?

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My aluminum MacBook is about 2 years old now. I use it very often, so perhaps this is just normal? It turns off randomly, without warning, with more than enough battery power left. It's happened 4 times in the past month or so and I'm beginning to get worried! It just happened today, after I unplugged my adapter for about 15 minutes. I left the computer off for 4 hours. When I returned to it, I plugged in the adapter and turned on the computer...turns out there was still 55% of the battery left! I really hope someone can help me figure out what the problem is...

Here is what my System Profiler says about my Power:

Battery Information:

Model Information:

Serial Number: DP-bq20z951-3a2c-4a24

Manufacturer: DP

Device name: bq20z951

Pack Lot Code: 0000

PCB Lot Code: 0000

Firmware Version: 002a

Hardware Revision: 0005

Cell Revision: 0100

Charge Information:

Charge remaining (mAh): 2338

Fully charged: No

Charging: Yes

Full charge capacity (mAh): 3245

Health Information:

Cycle count: 551

Condition: Good

Battery Installed: Yes

Amperage (mA): 385

Voltage (mV): 12293

System Power Settings:

AC Power:

System Sleep Timer (Minutes): 15

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 15

Automatic Restart On Power Loss: No

Wake On AC Change: No

Wake On Clamshell Open: Yes

Wake On LAN: Yes

Display Sleep Uses Dim: Yes

Battery Power:

System Sleep Timer (Minutes): 0

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 0

Wake On AC Change: No

Wake On Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes

Charging: Yes

Thanks for reading!

+ Great details on the question!

Taylor Arnicar,

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Taylor Arnicar
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This sounds like it could be an overheating issue. Has it been rebooting after you've been doing particularly graphics / cpu intensive processes? Watching online videos or playing games would be two fo the big ones. Older computers tend to accumulate dirt, dust, etc inside them after that long of a time. My first recommendation would be to clean out the inside of your computer.

To find out what kind of MacBook Pro you have, you can use our ID-Your-Mac tool. After you know which model you have, you can use one of our appropriate guides found from [[Family:MacBook_Pro#deviceGuides|this MacBook Pro device page]].

When you open it up, try using some canned / compressed air to blow out and remove the dust you're likely to find. Hopefully this will improve your situation. :)

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