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Eric Jefferson
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Do not disconnect appears on screen?

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Do not disconnect appears on screen and iPod will not charge?

Edited by: machead3, mayer, and oldturkey03 ( ) , markus weiher ( )

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markus weiher
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I would first try to hard reset the iPod:

press and hold the menu and the select button at the same time for about 6-10 seconds, the iPod should now restart

try this with the disconnected iPod, if the screen won't go away with the hard reset, try this:

connect the iPod to your computer and wait antil it get's recognized - then restart the computer with the connected iPod - don't close any programs before restarting- let the system handle that and right after the computer restarted - the message "ok to disconnect" should appear - when the message apears - unplug the iPod(had this yesterday with an iPod 5g)

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