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Repair information and guides for the fifth generation of iPhone. Model: A1387

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The volume buttons won't work one my iPhone 4s

when i click the volume buttons, the screen just says ringer, the sound doesn't work for spotify, youtube, and it's doesn't ding for texts or notifications, but if i set up an alarm, or go into setting and mess with the sounds and alerts bar, the sound works. i don't know what's going on and i need help!

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4 Answers

Most Helpful Answer

Be sure your phone has been currently updated

Is your phone in silent mode? Check the side of the phone where the vibrate/silent button is located. Also be sure to go over your settings as well to ensure everything is set up correctly

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I have had this problem before usually means the iPhone is in docking mode and would need a replacement dock connector.

Before replacing this part try cleaning the port with an unused tooth brush and some pure alcohol.

Hope this helps :)

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I'm having the same problem thinks its got to do with the new iOS on iPhone 4s

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I normally isn't a problem with the IOS. Clean out the charging dock with a clean toothbrush, there should be no need to use rubbing alcohol. That is what worked for me.

Good luck!!

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jade will be eternally grateful.
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