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Current version by Jim,

Title:

All Files Missing, Still Have Menu Options, Won't Sync

Text:

IPod Classic has worked great for 3.5 years. All of a sudden it wouldn't sync and all the files (podcasts, music, videos) are all gone and showing only the standard Apple menu options. When I attempt to sync now with iTunes it locks iTunes up with no way of exiting without doing a hard reboot of the computer. iTunes also shows no indication that the iPod is connected. I have done the reset procedure a few times and attempted to put it in disc mode as well. So far no red X indicating a hard drive failure. Any ideas?

Device:

iPod Classic

Tags:

itunes can't restore, sync problem

Status:

open

Accepted Answer:

75208

Edit by Walter Galan,

Title:

All Files Missing, Still Have Menu Options, Won't Sync

Text:

IPod Classic has worked great for 3.5 years. All of a sudden it wouldn't sync and all the files (podcasts, music, videos) are all gone and showing only the standard Apple menu options. When I attempt to sync now with iTunes it locks iTunes up with no way of exiting without doing a hard reboot of the computer. iTunes also shows no indication that the iPod is connected. I have done the reset procedure a few times and attempted to put it in disc mode as well. So far no red X indicating a hard drive failure. Any ideas?

Device:

iPod Classic - 80G - Silver
iPod Classic - 80G - Silver

Tags:

itunes can't restore, sync problem

Status:

open

Original post by Jim,

Title:

All Files Missing, Still Have Menu Options, Won't Sync

Text:

IPod Classic has worked great for 3.5 years. All of a sudden it wouldn't sync and all the files (podcasts, music, videos) are all gone and showing only the standard Apple menu options. When I attempt to sync now with iTunes it locks iTunes up with no way of exiting without doing a hard reboot of the computer. iTunes also shows no indication that the iPod is connected. I have done the reset procedure a few times and attempted to put it in disc mode as well. So far no red X indicating a hard drive failure. Any ideas?

Device:

iPod Classic - 80G - Silver

Tags:

itunes can't restore, sync problem

Status:

open